Artificial intelligence promises exciting new opportunities for the government to make policy, deliver services and engage with residents. But government procurement practices need to adapt if we are to ensure that rapidly-evolving AI tools meet intended purposes, avoid bias, and minimize risks to people, organizations, and communities. This report lays out five distinct challenges related to procuring AI in government.
18F describes modular contracting, the process of breaking up large, custom software procurements into a small constellation of smaller contracts. Modular procurement requires agile, product thinking, user-centered design, DevSecOps, and loosely-coupled architecture.
The U.S. Department of Labor is working with states, territories, and the public to develop strategies to continuously improve the nation’s unemployment insurance (UI) systems.
The State of California government published guidelines for the safe and effective use of Generative Artificial (GenAI) within state agencies, in accordance with Governor Newsom's Executive Order N-12-23 on Generative Artificial Intelligence.
This article discusses the various benefits of publicly-funded open-source software. These benefits include fairness and transparency, economic stimulus, and support of the Federal Source Code Policy Agenda.
Technology enables governments to engage in “pilot” projects to see where they are headed and course-correct along the way, as opposed to evaluating the results over the course of multiple years. Delivery-driven government utilizes technology and “pilot” projects to see institutions and processes through the eyes of users, allowing for more effective service delivery.
Clearing applicant backlogs is an important solution to the UI crisis. State governments and federal agencies could facilitate access to public benefits by collaborating to develop interoperable technology platforms that use open source software and modular design. Panelists discuss opportunities to prevent future UI crises by reimagining how governments deliver benefits to their citizens.
A playbook by AdHoc for agencies ready to replace enterprise software patterns with proven techniques from the world of commercial software. These plays can better equip teams with the practices that create resilient, flexible, and customer-friendly digital services.
The second event in the Digital Service Network’s summer event series, Let’s Get Digital, focused on the City of Boston’s transformative journey to streamline its procurement processes.
These guidelines provide UK government organizations with best practices for responsibly and effectively procuring artificial intelligence (AI) systems.
