The article discusses effective strategies for training government partners in digital services, emphasizing the importance of prioritizing training, setting clear objectives, and fostering mutual understanding and trust.
Delve into our exploration of the executive orders, legislation, and administrative rules and guidance that shape government digital transformation across states and territories with our database and visualization tools.
This resource appendix is a compilation of useful resources intended as a follow-on to the DSN’s writing on theories of change for digital transformation in government. Practitioners can use these resources to DIY their ToC after reading our essays.
The Digital Service Network (DSN) spoke with two staff members from the Digital Office—Director of Digital Strategy Amy Kirtay and Team Lead Annie Goodwin, to learn more about the Government of British Columbia's Digital Code of Practice.
The Digital Services Network (DSN) spoke with the director of OOI’s Business Experience Initiative, E.J. Kalafarski, the director of Business Experience for the State, Jessica Lax, and product manager, Joe DeLaTorre, to learn about Business.NJ.gov’s live chat feature.
An April 2024 Chief Digital Service Officers (CDSO) gathering included discussions about the realities of digital service leadership in government. These discussions are summarized in infographics offering valuable perspective to emerging digital service teams.
This report explores strategies for developing a new generation of technologists dedicated to public interest work, emphasizing the need for a stronger talent pipeline to support government and nonprofit technology initiatives.