Topic: Automation + AI
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The Ohio Benefits Program is “BOT” In
This award documentation from the National Association of State Chief Information Officers (NASCIO) explains how agencies in Ohio used automation to support administration of public benefits programs.
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Who Audits the Auditors? Recommendations from a Field Scan of the Algorithmic Auditing Ecosystem
Through a field scan, this paper identifies emerging best practices as well as methods and tools that are becoming commonplace, and enumerates common barriers to leveraging algorithmic audits as effective accountability mechanisms.
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Complexity, errors, and administrative burdens
Errors in administrative processes are costly and burdensome for clients but are understudied. Using U.S. Unemployment Insurance data, this study finds that while automation improves accuracy in simpler programs, it can increase errors in more complex ones.
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Artificial Intelligence and Worker Well-Being: Principles and Best Practices for Developers and Employers
These principles and best practices for AI developers and employers to center the well-being of workers in the development and deployment of AI in the workplace and to value workers as the essential resources they are.
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The New York City Artificial Intelligence Action Plan
Road map for the use of Artificial Intelligence (AI) for New York City
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Artificial Intelligence: Background, Selected Issues, and Policy Considerations
This report provides an overview of artificial intelligence (AI), key policy considerations, and federal government activities related to AI development and regulation.
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GOVChats: Georgia, Maryland, & Vermont AI Programs and Initiatives
Recording of GOVChats hosted by GTA's Digital Services Georgia, where speakers dive into the artificial intelligence (AI) programs and initiatives unfolding across the states of Georgia, Maryland, and Vermont.
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Contemplating Future Uses for AI in Forms: A FormFest 2024 Profile
A profile on FormFest speaker Paul Craig, featuring stories about his motivations for working on public sector form innovation.
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Use of Publicly Available Generative AI
Guidelines for the use of publicly available generative artificial intelligence (AI) in the State of North Carolina
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What Makes a Good AI Benchmark?
This brief presents a novel assessment framework for evaluating the quality of AI benchmarks and scores 24 benchmarks against the framework.
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Government of Canada Guide on the use of Generative AI
Guide for the use of generative artificial intelligence (AI) from the Government of Canada.
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The Privacy-Bias Tradeoff: Data Minimization and Racial Disparity Assessments in U.S. Government
This academic paper examines how federal privacy laws restrict data collection needed for assessing racial disparities, creating a tradeoff between protecting individual privacy and enabling algorithmic fairness in government programs.