The team introduced an AI assistant for benefits navigators to streamline the process and improve outcomes by quickly assessing client eligibility for benefits programs.
This report presents evidence on the use of algorithmic accountability policies in different contexts from the perspective of those implementing these tools, and explores the limits of legal and policy mechanisms in ensuring safe and accountable algorithmic systems.
Sarah Bargal provides an overview of AI, machine learning, and deep learning, illustrating their potential for both positive and negative applications, including authentication, adversarial attacks, deepfakes, generative models, personalization, and ethical concerns.
The team aimed to automate applying rules efficiently by creating computable policies, recognizing the need for AI tools to convert legacy policy content into automated business rules using Decision Model Notation (DMN) for effective processing and monitoring.
In early 2023, Wired magazine ran four pieces exploring the use of algorithms to identify fraud in public benefits and potential harms, deeply exploring cases from Europe.
A catalogue to help teams design trustworthy services that work for people. Categories including informing decisions, signing into services, giving and removing consent, and doing security checks.
This session from FormFest 2024 walked attendees through some of the major changes AI is bringing to form design. Learn about the National Head Start Association’s use of AI to reduce administrative burden and the Canadian Digital Service’s tips for protecting government applications systems from AI.
This report by EPIC investigates how automated decision-making (ADM) systems are used across Washington, D.C.’s public services and the resulting impacts on equity, privacy, and access to benefits.
Research identified five key obstacles that researchers, activists, and advocates face in efforts to open critical public conversations about AI’s relationship with inequity and advance needed policies.
Hear perspectives on topics including centering beneficiaries and workers in new ways, digital service delivery, digital identity, and automation.This video was recorded at the Digital Benefits Conference (BenCon) on June 14, 2023.
BenCon 2024 explored state and federal AI governance, highlighting the rapid increase in AI-related legislation and executive orders. Panelists emphasized the importance of experimentation, learning, and collaboration between government levels, teams, agencies, and external partners.
A panel of experts discuss the application of civil rights protections to emerging AI technologies, highlighting potential harms, the need for inclusive teams, and the importance of avoiding technology-centric solutions to social problems.
