This research paper explores how government design systems function as the “translation layer” of digital public infrastructure, transforming technical systems into accessible, trustworthy citizen experiences.
An online course that introduces core concepts of web accessibility, including why it matters, key standards, and how to make digital content accessible to a wider range of people and situations.
This report examines federal efforts to connect eligible college students with Supplemental Nutrition Assistance Program (SNAP) benefits and identifies actions needed to improve outreach and program access.
This accessibility webpage outlines the City of Arvada’s commitment to making its digital services, programs, and information accessible to people with disabilities.
This fact sheet outlines a landmark final rule updating Title II regulations of the Americans with Disabilities Act (ADA) regarding the accessibility of web content and mobile applications.
This policy establishes requirements and best practices to ensure that all digital content and services provided agencies are accessible to all users, including individuals with disabilities.
This resource examines the role of Medicaid in West Virginia and documents how the post-pandemic Medicaid “unwinding” process affected residents, highlighting participant experiences and the program’s importance for health and economic stability.
The article discusses key takeaways from BenCon 2023, highlighting the importance of creating equitable and ethical public benefits technology. It emphasizes the need for tech solutions that address systemic inequalities, ensure accessibility, and promote inclusivity for underserved communities in accessing public services.