Service Delivery Area: Public Health
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Culturally and Linguistically Appropriate Responses
This blog explains how to provide culturally and linguistically appropriate services to individuals who have experienced trafficking, emphasizing the importance of cultural competence and the CLAS Standards.
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USDS 2024 Impact Report
This report highlights the agency's role in transforming federal digital services through human-centered design, agile technology, and cross-agency collaboration.
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Findsupport.gov: Creating a guide to help people navigate issues with mental health, drugs, or alcohol
This blog discusses a resource developed by the Digital Service at the Centers for Medicare & Medicaid Services (CMS) to assist individuals in navigating mental health, drug, or alcohol issues and connecting with appropriate support services.
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Launching and improving access to 988 Suicide and Crisis Lifeline
This blog discusses the 988 Suicide and Crisis Lifeline, a nationwide initiative aimed at providing accessible, immediate support for individuals experiencing mental health crises through the easy-to-remember number 988.
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Healthcare Communications Flowchart
This chart is based on the flow of infection control information from national and state guidance down through healthcare systems and facilities, ultimately reaching frontline healthcare workers.
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Human-Centered Change Management Webinar & Presentation
This webinar shares a human-centered approach to change management — from product design to implementation.
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U.S. HHS: Strategic Plan for the Use of Artificial Intelligence in Health, Human Services, and Public Health
The strategic plan outlines intentions to responsibly leverage artificial intelligence (AI) to enhance health, human services, and public health by promoting innovation, ethical use, and equitable access across various sectors, while managing associated risks.
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Re-Imagining Rural Health: Themes, Concepts, and Next steps from the CMS Innovation Center “Hackathon” Series
This report explores innovative solutions and insights from CMS Innovation Center's Hackathon series to address the unique healthcare challenges faced by rural, Tribal, and geographically isolated communities.
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Collaboratively Centering the “Customer Experience” in New York State: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with three staff members from the New York State Executive Chamber—Gabe Paley, Tonya Webster, and, Luke Charde to learn more about the state's efforts to improve residents’ experiences accessing government programs.
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New York State Services
The official website for services from the State of New York.
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How Do Children and Society Benefit from Public Investments in Children?
This Urban Institute report examines how public investments in children's health, education, and welfare yield significant short- and long-term benefits for both individuals and society.