The examples in this guide describe how peer-to-peer training and updated interview scripts can help connect residents to the benefits they are eligible for.
Drawing on the Beeck Center’s research on government, nonprofit, academic, and private sector organizations that are working to improve access to safety net benefits, this report highlights best practices for creating accessible benefits content.
Code for America’s Integrated Benefits Initiative has been working in partnership with the State of Colorado to demonstrate how user-centered approaches lead to measurably better delivery of safety net programs. This article describes their work with the state of Colorado in simplifying how clients report common life changes that can affect their eligibility.
Code for America's GetCTC portal simplifies access to the Child Tax Credit for low-income families by providing a mobile-friendly, bilingual platform for streamlined tax filing.
Due to technology’s disruptive force in society and on the labor force, it is necessary to revisit the relationship between employees, governments, and citizens. This report asserts that the next president should immediately sign two Executive Orders (EOs) to address the current work crisis and the urgent economic emergency that has left Americans evicted, unable to pay bills, make rent, or put food on the table.
