Human-centered design is a problem-solving method that puts people at the center of the problem and aims to design solutions that address the needs of the people. Embracing such design methods in government is imperative to finding solutions that work for the people.
The Atlanta Fed’s CLIFF tools provide greater transparency to workers about potential public assistance losses when their earnings increase. We find three broad themes in organization-level implementation of the CLIFF tools: identifying the tar- get population of users; integrating the tool into existing operations; and integrating the tool into coaching sessions.
This course from the European Commission aims to provide participants with a comprehensive understanding of Law as Code and its relationship to digital-ready policymaking.
This report offers a critical framework for designing algorithmic impact assessments (AIAs) by drawing lessons from existing impact assessments in areas like environment, privacy, and human rights to ensure accountability and reduce algorithmic harms.
Algorithmic impact assessments (AIAs) are an emergent form of accountability for organizations that build and deploy automated decision-support systems. This academic paper explores how to co-construct impacts that closely reflects harms, and emphasizes the need for input of various types of expertise and affected communities.
ACM Conference on Fairness, Accountability, and Transparency (ACM FAccT)
This expansive toolkit provides guidance, real world examples, and resources to help TANF and child support programs engage the families they serve in improving service delivery, policy, and program operations.
This report highlights key findings from the Rules as Code Community of Practice, including practitioners' challenges with complex policies, their desire to share knowledge and resources, the need for increased training and support, and a collective interest in developing open standards and a shared code library.
Governments around the world are digitizing how they deliver services to citizens. And yet, without a secure and reliable way for people to prove their identity online, digital transformation efforts face a considerable barrier. This panel discussion, hosted by the Information Technology & Innovation Foundation (ITIF), focuses on the potential benefits and concerns surrounding digital ID and identity proofing technology as well as the legal and technical barriers for use.
Information Technology & Innovation Foundation (ITIF)
This resource is a research paper examining the role of the public safety net in insuring job losers against income loss, analyzing which government programs provide financial support and how benefits vary based on pre-job loss income levels.
