This toolkit provides links to a multitude of resources to help health and human services leaders evaluate and intentionally design programs to meet the unique needs of young families.
American Public Human Services Association (APHSA)
This data playbook created by the California Health and Human services agencies discusses five plays designed to help Departments utilize data to inform program and policy development.
California Health and Human Services Agency (Cal HHS)
Temporary Assistance for Needy Families (TANF) leaders, policymakers, and researchers all recognize the need for TANF agencies to use the data they collect to better understand how well their programs are working and how to improve them, given the impact on the families they serve. It is often difficult, however, for agencies already stretched to capacity to prioritize and execute data use and analytics. State TANF leaders are seeking roadmaps for how to transform their organizations and become data-driven.
The NYC Mayor’s Office for Economic Opportunity (NYC Opportunity) developed the NYC Benefits Platform, including ACCESS NYC, to help residents easily discover and check eligibility for over 80 social programs.
NYC's My File NYC and New Jersey's unemployment insurance system improvements demonstrate how successful digital innovations can be scaled across various programs, leveraging trust-building, open-source technology, and strategic partnerships.
The team introduced an AI assistant for benefits navigators to streamline the process and improve outcomes by quickly assessing client eligibility for benefits programs.
A recap of the two-day conference focused on charting the course to excellence in digital benefits delivery hosted at Georgetown University and online.
The Digital Service Network (DSN) spoke with three staff members from the New York State Executive Chamber—Gabe Paley, Tonya Webster, and, Luke Charde to learn more about the state's efforts to improve residents’ experiences accessing government programs.
The report examines how states are using Medicaid Section 1115 demonstration projects to address health-related social needs, such as housing and nutrition, for pregnant and postpartum individuals and young children to improve health outcomes and reduce disparities.
This section of the Building Resilience plan outlines strategies to help states modernize outdated unemployment insurance (UI) IT systems, making them more modular, secure, fraud-resistant, and user-centered.
