Service Delivery Area: Benefits
-
Advancing Economic Mobility For Low-Income Families: Policy Options For Governors
The Advancing Economic Mobility for Low-Income Families report, published by the National Governors Association (NGA) Center for Best Practices, provides policy options for governors to strengthen economic security, workforce participation, and wealth-building opportunities for low-income families.
-
Blueprint for the Use of Social and Behavioral Science to Advance Evidence-Based Policymaking
This Blueprint is a whole-of-government effort that aims to provide a resource to assist federal decisionmakers in leveraging social and behavioral science to improve policy and program design and delivery.
-
Using Human-Centered Design to Increase Engagement in SNAP E&T
This webinar provides insight on behavioral science concepts and how states can put such ideas into practice to tailor engagement, messaging, and independence planning, as well as promote participation in SNAP E&T programs.
-
Prerequisites for modular contracting
18F describes modular contracting, the process of breaking up large, custom software procurements into a small constellation of smaller contracts. Modular procurement requires agile, product thinking, user-centered design, DevSecOps, and loosely-coupled architecture.
-
A Snapshot of Artificial Intelligence Procurement Challenges
Artificial intelligence promises exciting new opportunities for the government to make policy, deliver services and engage with residents. But government procurement practices need to adapt if we are to ensure that rapidly-evolving AI tools meet intended purposes, avoid bias, and minimize risks to people, organizations, and communities. This report lays out five distinct challenges related to procuring AI in government.
-
Digital Authentication and Identity Proofing in Child Care Assistance Program (CCAP) Applications
This page includes data and observations about authentication and identity proofing steps specifically for online applications that include child care applications.
-
Equity Assessment Tip Sheet
Originally created for use by federal staff at the U.S. Department of Health and Human Services, this tool describes the six steps for conducting equity assessments and provides tips for completing each step.
-
Technology, Data, and Design-Enabled Approaches for a More Responsive, Effective Social Safety Net
This landscape analysis examines data, design, technology, and innovation-enabled approaches that make it easier for eligible people to enroll in, and receive, federally-funded social safety net benefits, with a focus on the earliest adaptations during the COVID-19 pandemic.
-
Implementing rules without a rules engine
It is frequently assumed that when rules are implemented as code, a rules engine is necessary. However, it is possible for policy people and engineers to effectively work together to code logic that drives technological system without needing a mediating rules engine at all.
-
Proof Points for Human-Centered Benefits Administration
Code for America’s Integrated Benefits Initiative has been working in partnership with the State of Colorado to demonstrate how user-centered approaches lead to measurably better delivery of safety net programs. This article describes their work with the state of Colorado in simplifying how clients report common life changes that can affect their eligibility.
-
Reducing Poverty and Advancing Equity: A Retrospective
This retrospective looks at the way the NYCOpportunity initiative worked across City government, partnering with agencies to initiate new approaches and enhance city practices. It also highlights key areas of focus for the NYC Opportunity team between 2014 and 2021.
-
A Pivotal Moment
This report explores strategies for developing a new generation of technologists dedicated to public interest work, emphasizing the need for a stronger talent pipeline to support government and nonprofit technology initiatives.