Drawing on interviews and convenings with experts and practitioners from the field of public interest technology, this report contains recommendations across five core priority action areas for cross-sector innovation and collaboration to improve state benefits systems through procurement practices.
This resource is a research paper examining the role of the public safety net in insuring job losers against income loss, analyzing which government programs provide financial support and how benefits vary based on pre-job loss income levels.
In this keynote presentation, Eric Mill, Senior Advisor at the Office of Budget and Management, discusses the future of authentication in federal government, including zero trust security priorities. This video comes from the Better Identity Coalition’s 2022 policy forum, “Identity, Authentication, and the Road Ahead."
A case study of the Hawai‘i Career Acceleration Navigator — an accessible, data-driven and full-service government platform for unemployed people and other jobseekers to search for jobs and access supportive service benefits.
This report puts forth an anti-racist reimagining of Medicaid and CHIP that actively reckons with the racist history of the Medicaid program and offers principles and recommendations that capitalize on the transformative potential of the programs. The principles center the voices and agency of program participants and prioritize direct community involvement at all stages of the policy process.
This nine-minute video, produced after the completion of the TANF Data Collaborative (TDC) Pilot, features staff members from the California, Colorado, Minnesota, and Virginia TANF agencies reflecting on their challenges, accomplishments, and general experiences during the pilot. In particular, they describe their research questions and discuss building data capacity, integrating datasets, networking with other states, increasing collaboration between state and county agencies, learning new technical skills, and the benefits of being able to draw from diverse skillsets, all within the context of the TDC Pilot.
Initially created for and shared with staff at the Administration for Children and Families, this webinar provides an introduction to Universal Design, covering plain language, accessibility, user research, and Agile development.
This toolkit provides guidance for state and local WIC agencies on implementing digital tools to enhance participant engagement and streamline program operations.
Human-centered design is a problem-solving method that puts people at the center of the problem and aims to design solutions that address the needs of the people. Embracing such design methods in government is imperative to finding solutions that work for the people.
This brief provides a summary of potential federal funding sources and programs that can be used to support programs specifically targeted towards young families. While this list is not exhaustive, it highlights major sources that can serve as a starting point for braiding and blending of funding to create comprehensive programming to serve young families.
American Public Human Services Association (APHSA)
In response to exploding demand for social services during COVID-19, the Louisiana Department of children and Family services implemented text-message alerts and reminders for the state’s entire SNAP caseload, launched a text-based public campaign to help people understand and apply for SNAP benefits, and hired SNAP recipients to provide client feedback on communications and policy decisions.
