Service Delivery Area: Benefits
-
Diversity, Equity + Inclusion Equitable Name Test
An open source list of names and considerations for names to make systems more equitable.
-
Digitizing Policy + Rules as Code Exploring Rules Communication: Moving Beyond Static Documents to Standardized Code for U.S. Public Benefits Programs
This brief analyzes the current state of federal and state government communication around benefits eligibility rules and policy and how these documents are being tracked and adapted into code by external organizations. This work includes comparisons between coded examples of policy and potential options for standardizing code based on established and emerging data standards, tools, and frameworks.
-
Built Environment Project Snapshot: Reimagining the Role of Real Estate in Benefits Delivery
Oklahoma Human Services (OKDHS) modernized their service delivery by reducing their real estate footprint, designing trauma-informed and user-friendly spaces, and expanding an embedded worker program to improve accessibility and client experience. Through their "Service First" strategy, OKDHS aims to create more equitable and compassionate interactions, reaching vulnerable populations while addressing high occupancy costs.
-
Communications Unemployment Insurance Email Template Kit v1.0
This kit contains a collection of styles, components, and building blocks to quickly create action-forward emails for Unemployment Insurance programs within the U.S.
-
WIC Eligibility Content Audit and Usability Evaluation Report
We reviewed the online eligibility web presence of all 89 WIC entities to understand what WIC eligibility information each entity gives to potential participants. This report shares the results of our comprehensive content audit and heuristic evaluation of eligibility pre-screeners, including ratings on security, mobile-friendly design, accessibility, and more. The report includes actionable steps entities can take to make their eligibility information easier to understand and use.
-
Policy TANF Data Collaborative UI Wage Data Toolkit
This GitHub repository includes resources that users of the UI wage data toolkit may find helpful. It covers a variety of topics, including equity, data security, programming, and data QC tips. It also serves as a place for our team to continue to post information that the TANF Data Collaborative (TDC) pilot sites found useful during our partnerships with them.
-
Policy Improving Outcomes for Families Through Better Use of Data: The TANF Data Collaborative
This nine-minute video, produced after the completion of the TANF Data Collaborative (TDC) Pilot, features staff members from the California, Colorado, Minnesota, and Virginia TANF agencies reflecting on their challenges, accomplishments, and general experiences during the pilot. In particular, they describe their research questions and discuss building data capacity, integrating datasets, networking with other states, increasing collaboration between state and county agencies, learning new technical skills, and the benefits of being able to draw from diverse skillsets, all within the context of the TDC Pilot.
-
Data Expanding TANF Program Insights: A Toolkit for State and Local Agencies on How to Access, Link, and Analyze Unemployment Insurance Wage Data
This toolkit is designed to assist state and local TANF agencies in accessing, linking, and analyzing employment data from unemployment insurance (UI) systems. The toolkit provides practical guidance on using UI wage data for program monitoring, reporting, and evaluation, and it may be valuable for other human services agencies and policymakers interested in improving workforce outcomes. The report highlights four key sections, covering the purpose of the toolkit, challenges in accessing UI wage data, methods for linking data sources, and instructions for preparing data for analysis. Additionally, an accompanying GitHub repository offers open-source code and resources for data processing and analysis. This toolkit serves as a starting point for TANF leaders who want to access and analyze UI wage data and offers the essential building blocks you will need to get started on your data analysis journey.
-
Digital Identity Digital Authentication and Identity Proofing in Temporary Assistance for Needy Families (TANF) Applications
On May 19, 2023, the Digital Benefits Network published a new, open dataset documenting authentication and identity proofing requirements across online SNAP, WIC, TANF, Medicaid, child care (CCAP) applications, and unemployment insurance applications. This page includes data and observations about authentication and identity proofing steps specifically for online applications that include TANF.
-
Digital Identity Digital Authentication and Identity Proofing in Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) Applications
On May 19, 2023, the Digital Benefits Network published a new, open dataset documenting authentication and identity proofing requirements across online SNAP, WIC, TANF, Medicaid, child care (CCAP)applications, and unemployment insurance applications. This page includes data and observations about authentication and identity proofing steps specifically for online applications that include WIC.
-
Digital Identity Digital Authentication and Identity Proofing in Child Care Assistance Program (CCAP) Applications
On May 19, 2023, the Digital Benefits Network published a new, open dataset documenting authentication and identity proofing requirements across online SNAP, WIC, TANF, Medicaid, child care (CCAP) applications, and unemployment insurance applications. This page includes data and observations about authentication and identity proofing steps specifically for online applications that include child care applications.
-
Digital Identity Dataset: Digital Authentication and Identity Proofing in Public Benefits Applications
On May 19, 2023, the Digital Benefits Network published a new, open dataset documenting authentication and identity proofing requirements across online SNAP, WIC, TANF, Medicaid, child care (CCAP) applications, and unemployment insurance applications.