Resource Format: Toolkit
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Starting Small with Human-Centered Redesign: Approachable Ideas for State and Local Public Benefits Agencies to Improve Applications, Renewals, and Correspondence
This guide highlights approachable ideas for state and local public benefits agencies to improve applications, renewals, and correspondence. As outlined in this resource, even small improvements can be transformative for residents and caseworkers alike.
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Going Big with Human-Centered Redesign
This guide provides practical insights for benefits administrators on redesigning benefits systems using human-centered design to ensure all eligible residents can access crucial social safety net resources.
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Assessing Your WIC Certification Practices
The Assessing Your WIC Certification Practices guide by the Center on Budget and Policy Priorities (CBPP) provides state and local WIC agencies with a framework to evaluate and improve their certification and enrollment processes to enhance access and participation.
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Bringing Social Safety Net Benefits Online: Examining online platforms for all 50 states
This visualized report is a first first-of-its-kind view of the state of benefits applications across the nation from a client perspective, including information on application availability online, combined benefit applications, application completion times, as well as login and identity proofing requirements.
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Unemployment insurance modernization: Examples from states and territories in their unemployment insurance modernization journeys
The U.S. Department of Labor is working with states, territories, and the public to develop strategies to continuously improve the nation’s unemployment insurance (UI) systems.
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The Qualitative Research Practice Guide
This guide touches on everything from Code for America’s core research philosophy, to our approach to ethics and trauma-informed research, to specific research methods. It also includes plenty of practical tips on planning and executing research, as well as how to synthesize your findings into action.
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National Collaborative for Integration of Health and Human Services: Promoting Greater Health and Well-Being
This report outlines the guiding principles, policy priorities, and tools for the National Collaborative for Integration of Health and Human Services, aimed at improving health and well-being outcomes through the integration of health care and human services programs.
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Toolkit: Increasing WIC Coverage Through Cross-Program Data Matching and Targeted Outreach
The toolkit provides strategies for state and local WIC agencies to enhance enrollment by utilizing data from Medicaid and SNAP for cross-program data matching and targeted outreach.
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2022 Benefits Scorecard
This resource allows policymakers, employers, benefits providers, and researchers assess benefits performance for constituents and identify opportunities in market and policy innovation to ensure equitable benefits distribution.
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Toolkit for Helping States Implement People-Centered Pandemic EBT
With the extension and expansion of P-EBT during COVID and the Food and Nutrition Service releasing new guidance, states have an opportunity to effectively deliver essential resources to children and families. Code for America built this toolkit of resources to share recommendations and promising practices around the implementation of P-EBT and to support state agencies and partners tasked with the development of P-EBT programs.
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The New Practice Lab’s Racial Equity Framework
New America’s New Practice Lab discusses insights into racial inequities within the Unemployment Insurance System, and provides recommendations its framework for rectifying inequality in policies and programs moving forward.
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The Cash Assistance Implementation Playbook
The purpose of this document is to outline possible technical approaches to supporting a cash assistance program.