Usability tests can help teams develop products that are user-centered, accessible, and inclusive. This guide will help you conduct a successful usability test, from coordinating with participants to analyzing your findings.
The Othering & Belonging Institute offers insight into research processes. The article is a part of the Institute's Transformative Research Toolkit, which focuses on centering lived experiences, valuing diverse ways of knowing, and influencing narratives and policies.
The Playbook’s purpose is to guide researchers while supporting and lending authority to community organizations as they advocate for partnerships that will benefit their constituencies. The Playbook aims to provide some answers to such questions as: How can technologists and scientists engage communities in a spirit of partnership, without such extractive practices? How can community organizations work with researchers in ways that benefit their communities and expand their capacity, rather than burdening their staff?
This toolkit helps implementing agencies (as well as other stakeholders and partners) promote the Summer EBT program, also known as SUN Bucks. These resources can help ensure families know about the new program and understand how to use their benefits.
The Enterprise Single Sign-On (SSO) Playbook is a practical guide to help federal agencies implement or modernize an SSO service for federal employee access to government applications.
A catalogue to help teams design trustworthy services that work for people. Categories including informing decisions, signing into services, giving and removing consent, and doing security checks.
This brief highlights the complex journey that older adults experience when applying for and enrolling in SNAP, including the major barriers and solutions that improve access along the way.
