Resource Format: Toolkit
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A Gov How-To Guide For Recruiting User Research Participants
The U.S. Digital Response (USDR) developed a guide for recruiting user research participants for user research in a government setting.
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NIST AI Risk Management Framework Playbook
The AI RMF Playbook offers organizations detailed, voluntary guidance for implementing the NIST AI Risk Management Framework to map, measure, manage, and govern AI risks effectively.
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Building Teams That Last
This brief highlights strategies for hiring, retaining, and upskilling digital service teams to ensure long-term success in government.
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Transformative Cash: A Playbook for Building a Guaranteed Income Program for Those Experiencing Homelessness
This playbook offers a comprehensive guide for designing, implementing, and evaluating a guaranteed income program specifically for individuals experiencing homelessness.
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Digital Service Toolkit
Toolkit of resources from the Government of New South Wales to help design, develop and deliver better digital experiences.
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Disability: INclusive Workplaces Accessible Technology Procurement Toolkit
Guidebook on procuring accessible technology
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A Guiding Framework to Vetting Public Sector Technology Vendors
This guiding framework supports thoughtful evaluation of how new digital technology-based proposals can affect the U.S. public sector, with a particular focus on their impacts on human rights, social and economic justice, and democratic values. It will benefit funders, procurement officers, and advocates evaluating proposed projects that are often framed as “tech for good,” “justice tech,” or public interest technologies.
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Text to Connect: Engineering + Technology Requirements for Using Text Message Outreach to Reduce SNAP Churn
This guide addresses technical and engineering requirements for a text messaging program, including texting platform options, and procurement and vendor management, among other technical implementation topics.
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Resources to Support State Outreach to Non-Filers Eligible for Stimulus Payments
Approximately 12 million low-income individuals risk missing out on federal stimulus payments due to non-filing status, prompting the Center on Budget and Policy Priorities (CBPP) to recommend targeted state outreach to connect eligible non-filers with their Economic Impact Payments (EIPs).
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What Works Cities Assessment Guide
What Works Cities helps local governments improve residents’ lives by using data and evidence effectively to tackle pressing challenges. The Certification Assessment helps cities benchmark their progress and develop a roadmap for improvement.
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Integrated Benefits Initiative: Best Practices in Texting
Code for America offers government agencies a general overview of getting started with implementing text messaging services for clear, responsive communication during the COVID-19 pandemic.
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City of Philadelphia Equitable Community Engagement Toolkit
The Equitable Community Engagement Toolkit is a toolkit created by City of Philadelphia engagement practitioners and community members to help improve equitable collaboration with the community the City serves.