Resource Format: Toolkit
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18F User Experience Design Guide
The 18F User Experience Guide covers approaches to research and design.
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The TechFAR Handbook
This handbook highlights the flexibilities in the Federal Acquisition Regulation (FAR) that can help agencies implement “plays” from the Digital Services Playbook, with a particular focus on how to use contractors to support an iterative, customer-driven software development process.
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18F Agile-based project approach
18F describes its Agile-based project approach combining iterative software development, product management, user-centered design, and DevOps.
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Federal Plain Language Guidelines
Guidelines to help organizations write in compliance with the Plain Writing Act of 2010.
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Building Digital Service Teams That Last
At the April 2024 in-person Chief Digital Service Officer (CDSO) convening, the DSN hosted a conversation about building teams that last and focused on three key steps – hiring, retaining talent, and upskilling.
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NIST AI Risk Management Framework Playbook
The AI RMF Playbook offers organizations detailed, voluntary guidance for implementing the NIST AI Risk Management Framework to map, measure, manage, and govern AI risks effectively.
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The Data Innovation Toolkit
A practical guide developed to help public sector teams generate, prototype, and implement data-driven solutions for policy and service challenges.
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Building Teams That Last
This brief highlights strategies for hiring, retaining, and upskilling digital service teams to ensure long-term success in government.
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Maximizing the impact of direct cash transfers to young people: A policy toolkit
Chapin Hall collaborated with national policy experts, practitioners, and young adults with lived experience of homelessness to create a policy toolkit where tax, public benefits, and educational aid implications for young people participating in Direct Cash Transfer (DCT) programs are laid out in one place.
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Unemployment insurance modernization: Examples from states and territories in their unemployment insurance modernization journeys
The U.S. Department of Labor is working with states, territories, and the public to develop strategies to continuously improve the nation’s unemployment insurance (UI) systems.
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The Ad Hoc Government Digital Services Playbook
A playbook by AdHoc for agencies ready to replace enterprise software patterns with proven techniques from the world of commercial software. These plays can better equip teams with the practices that create resilient, flexible, and customer-friendly digital services.
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Prerequisites for modular contracting
18F describes modular contracting, the process of breaking up large, custom software procurements into a small constellation of smaller contracts. Modular procurement requires agile, product thinking, user-centered design, DevSecOps, and loosely-coupled architecture.