Resource Format: Toolkit
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Resources to Support State Outreach to Non-Filers Eligible for Stimulus Payments
About 12 million Americans risk missing out on stimulus payments provided through the CARES Act. State outreach efforts are critical to connect people to the $1,200 stimulus payments, and the CBPP lists various resources to assist in state outreach efforts on this webpage.
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Procurement Prerequisites for modular contracting
18F describes modular contracting, the process of breaking up large, custom software procurements into a small constellation of smaller contracts. Modular procurement requires agile, product thinking, user-centered design, DevSecOps, and loosely-coupled architecture.
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Procurement Federal Field Guide
Few large government software projects are successful, as current ecosystems in place at agencies do not support agile development practices. This guide provides instructions to federal agencies on how to effectively budget for, procure, and oversee software development projects.
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Data California Health and Human Services Agency Data Playbook
This data playbook created by the California Health and Human services agencies discusses five plays designed to help Departments utilize data to inform program and policy development.
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Procurement An Agile Software Development Solicitation Guide
Government solicitations to procure custom software are often long, complicated, and take months. By using 18F’s agile contract format, agencies can hire an agile software contractor with a quickly-written dozen-page solicitation, allowing for immense savings in time and money.
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Human-Centered Design 18F Methods: Journey Mapping
18F describes journey mapping: a visualization of the major interactions shaping a user’s experience of a product or service. This allows design teams to view a service through the perspective of the user and incorporate their learnings throughout the development process.
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Communications Targeted Text Message Outreach Can Increase WIC Enrollment, Pilots Show
WIC enrollment has declined over the last decade, preventing millions of eligible low-income individuals from accessing its benefits. This report examines state WIC outreach pilots and discusses the effectiveness of text message outreach and key considerations when developing and launching targeted text outreach campaigns.
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Communications Plain Language Is for Everyone, Even Experts
People want clear and concise information devoid of unnecessary jargon or complex terms. Plain language benefits both consumers and organizations.
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Data Maximizing Linkages: A Policymaker’s Guide to Data Sharing
Maximizing Linkages: A Policymaker’s Guide to Data Sharing
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Procurement Launching New Digital Tools for WIC Participants
Toolkit to help agencies administering WIC become more informed purchasers of digital tools for WIC participants.
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Human-Centered Design Integrated Benefits Initiative: Best Practices in Texting
Code for America offers government agencies a general overview of getting started with implementing text messaging services for clear, responsive communication during the COVID-19 pandemic.
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Data How Data Sharing Can Improve Equitable Access to Public Programs
Accessing safety net benefits can involve complicated and duplicative processes that create barriers to access. Using cross-enrollment strategies can minimize the difficulties community members face in getting access to life-saving resources.