This playbook provides federal agencies with guidance on implementing AI in a way that is ethical, transparent, and aligned with public trust principles.
U.S. Department of Health and Human Services (HHS)
Usability tests can help teams develop products that are user-centered, accessible, and inclusive. This guide will help you create a robust plan to promote a successful usability test.
This field guide is for digital services and technology leaders working at the federal, state, or local government level. It describes a way of applying research approaches to strategic decision making across digital services.
A catalogue to help teams design trustworthy services that work for people. Categories including informing decisions, signing into services, giving and removing consent, and doing security checks.
The Decide Methods help you derive insights from the information gathered during the Discovery phase. You’ll validate initial assumptions, develop a deeper understanding of workflows and processes, and develop design hypotheses.
Handbook by 18F designed for executives, budget specialists, legislators, and other “non-technical” decision-makers who fund or oversee state government technology projects that receive federal funding and implement the necessary technology to support federal programs. It aids in setting projects up for success by asking the right questions, identifying the right outcomes, and equally important, empowering decision-makers with a basic knowledge of the fundamental principles of modern software design.
Government solicitations to procure custom software are often long, complicated, and take months. By using 18F’s agile contract format, agencies can hire an agile software contractor with a quickly-written dozen-page solicitation, allowing for immense savings in time and money.
Originally created for use by federal staff at the U.S. Department of Health and Human Services, this tool describes the six steps for conducting equity assessments and provides tips for completing each step.
Office of the Assistant Secretary for Planning and Evaluation (ASPE)
