This field guide provides research-based design principles for creating clear, usable forms that help voters accurately complete election-related paperwork and successfully take action.
An interactive tool from the W3C Web Accessibility Initiative that provides a customizable, filterable view of WCAG 2.x success criteria and implementation techniques to help teams design and evaluate accessible digital content.
A practical guidance document that explains how to design, code, and test HTML web forms so they are accessible to all users, including people with disabilities.
This workshop guide offers teams an opportunity to jointly work toward understanding core problems impacting digital delivery in their organization. The guide is structured in two parts: (1) a Miro template and (2) a Facilitation Guide.
The OECD's Recommendation on the Governance of Digital Identity, adopted on 8 June 2023, provides guidelines for member countries to establish secure and user-centric digital identity systems that enhance trust and facilitate access to online services.
Organisation for Economic Co-operation and Development (OECD)
Revision 4 of the National Institute of Standards and Technology (NIST) Special Publication 800-63, Digital Identity Guidelines, responds to the changing digital landscape that has emerged since the last major revision of this suite was published in 2017.
This policy memorandum from the Food and Nutrition Service (FNS) provides guidance on data sharing activities that support targeted outreach and streamlined certification processes aimed at increasing the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) participation and retention.
In the Fall of 2022, the USDOL Office of Unemployment Insurance Modernization (OUIM) consulted with the Illinois Department of Employment Security (IDES) to provide hands-on support with IT modernization and customer experience strategy. Primary discussions focused on making informed product, service, and business decisions based on qualitative and quantitative data— how might IDES leverage existing data streams to identify the most pressing technology issues in their unemployment insurance system, and how might IDES act upon this information in a timely and impactful manner?
USWDS provides a new library of guidance and examples focused on key digital interactions that foster effective. inclusive, and equitable digital experiences.
A guiding framework for designing, building, buying, and maintaining digital government services in Nova Scotia that emphasizes trust, inclusivity, sustainability, and public value.
