The nation’s long-term care system has struggled for many years, and those constraints are expected to deepen as our nation ages. In 2019, Washington State became the first in the United States to pass legislation that would enable a public state-operated long-term care insurance program, the Washington Cares Fund. We conducted research with the goal to identify concrete ways for Washington State to implement this fund so that it is accessible to all and it supports living-wage jobs for care workers. In this report, we discuss our research methods, we present personas of individuals seeking long-term supports and services from the Washington Cares Fund, and we offer a list of recommendations that, while intended for Washington State, we see as applicable to other states that will embark on offering similar long-term services to residents.
In 2018 the Better Identity Coalition released a Policy Blueprint outlining five key initiatives that to solve the majority of America’s challenges in the digital identity space. This report from 2024 grades progress on each of the original Blueprint’s five key initiatives – as well as the 19 items that were contained in the “action plan” to support those initiatives.
The Center on Budget and Policy Priorities (CBPP) report discusses how reducing administrative burdens in Medicaid can enhance health outcomes and promote racial equity.
This report recommends updating the methodology used by the Census Bureau to calculate the Supplemental Poverty Measure (SPM) to reflect household basic needs and replace the current Official Poverty Measure as the primary statistical measure of poverty. The report assesses the strengths and weaknesses of the SPM and provides recommendations for updating its methodology and expanding its use in recognition of the needs of most American families such as medical care, childcare, and housing costs.
National Academies of Sciences, Engineering, and Medicine
The report examines pilot projects in multiple states that utilized data matching and targeted outreach to enroll eligible families with young children in the WIC program, demonstrating the effectiveness of this approach in increasing participation rates.
This report discusses the financial resilience strategies families used to manage gaps before benefits arrived, in addition to providing recommendations for how benefits can be better designed in the future to fit the financial lives of lower-income households.
In this report, the U.S. Chamber of Commerce Foundation examines benefits cliffs – the loss of eligibility for public safety-net programs and benefits they provide as income rises above eligibility limits.
Applying UX research methods, the City of San Jose worked to improve how low-income and non-English speaking residents engaged with My San Jose, a website and mobile app for residents to report neighborhood issues to cities. They used a Spanish and Vietnamese translator to conduct interviews with target users, then detailed major findings and corresponding recommendations in this report.
This document provides guidance on the most important strategies or “Keys” to achieving and maintaining acceptable timeliness rates. It is a companion to the Keys to Payment Accuracy guide.
Biometric identification technologies—such as facial recognition and fingerprinting—can affect underserved communities, including low-income and minority communities. GAO interviewed academics, advocacy groups, and technology experts to find out how.
This resource allows policymakers, employers, benefits providers, and researchers assess benefits performance for constituents and identify opportunities in market and policy innovation to ensure equitable benefits distribution.
This report from the Joint Financial Management Improvement Program outlines efforts to use identity verification to reduce improper payments in government programs, while mitigating bias and disparate impacts.
The Joint Financial Management Improvement Program (JFMIP)
