This report provides an early 2025 snapshot of state Medicaid and CHIP policies as they return to normal operations post‑pandemic, focusing on eligibility, enrollment, and renewal processes.
The report examines how AI deployment across state and local public administration such as chatbots, voice transcription, content summarization, and eligibility automation are reshaping government work.
This report catalogs the policy choices, demonstration projects, and waivers each state uses to administer SNAP, highlighting how states adapt federal rules to local needs.
This report provides supplemental estimates on how Public Law 119-21—tied to H.R. 1—will affect SNAP participation, benefits, and state administrative costs over 2025–2034.
A report outlining human-centered design strategies to help states implement new federal Medicaid work requirements in ways that minimize coverage loss and administrative burden
A summary of the initial CMS guidance (CMCS informational bulletin) on how states should implement Medicaid work reporting requirements under H.R. 1, clarifying high-level expectations and key technical points.
This publication explains current state integrated eligibility and enrollment (IEE) system implementation processes, approaches, and opportunities for future processes and technologies. It is a resource for state officials, advocates, funders, and tech partners working to implement these systems.
A practical, step-by-step guide for government agencies to design, implement, and evaluate community engagement efforts around the use of artificial intelligence.
A nationwide survey capturing how state chief data officers are structured, resourced, and operating, and how the role is evolving to support data-driven government.
National Association of State Chief Information Officers (NASCIO)
A policy guidance document outlining practical steps states can take to reduce harm to immigrant communities following major Medicaid eligibility restrictions enacted under federal budget reconciliation legislation.
This report provides guidance on building equitable and user-friendly affordable housing portals, highlighting best practices from platforms like Bloom Housing and Housing Navigator MA.
