Resource Format: Case Study
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Using Data-Driven Outreach to Improve Access to Public Assistance Programs in North Carolina
This case study series highlights innovative state strategies to improve data coordination between SNAP and Medicaid agencies and increase access for eligible people.
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Project Snapshot: PolicyEngine
PolicyEngine is a nonprofit that provides a free, open-source web app enabling users in the US and UK to estimate taxes and benefits at the household level, while also simulating the effects of policy changes. By combining tax and benefits data, PolicyEngine helps individuals and policymakers better understand the impacts of existing policies and proposed reforms, using microsimulation models built from legislation and enhanced survey data.
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CSNS Mecklenburg: Strengthening Community Relationship to End Child Hunger
Mecklenburg County DSS is coordinating nutrition supports to improve food security and streamline access to benefits.
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CSNS Hawaii: Building a Data-Driven Foundation to Help Hunger in Hawai’i
The Hawai‘i Department of Human Services (DHS), in partnership with the Hawai‘i Department of Health (DOH) and the Children’s Healthy Living Center of Excellence (CHL Center) at the University of Hawai‘i at Mānoa, is building foundational capacity to share and analyze administrative data across the SNAP (Supplemental Nutrition Assistance Program) and the Special Supplemental Nutrition Program for Women, Infants and Children (WIC). This groundwork will enable Hawai‘i to increase access to nutrition support programs, in alignment with Hawai‘i’s ‘Ohana Nui framework, which aims to dismantle intergenerational poverty.
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Blueprint for a Human-Centered Safety Net
Describes the Principles of a Human-Centered Safety Net: Many Welcoming Doors, Easy to Understand, Clients Can Make Informed Decisions, Responsive to Changing Needs, Simple Actions
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Gender-Inclusive Data Collection in the City of Boston: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with Chief Digital Officer (CDO) Julia Gutiérrez of the Digital Services (DS) Team in the Department of Innovation and Technology (DoIT) and Chief Mariangely Solís Cervera of Boston’s Equity and Inclusion Cabinet.
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TANF Data Collaborative Pilot: Longitudinal Data for Understanding Participant Actions in New York
The Temporary Assistance for Needy Families (TANF) Data Collaborative Pilot Initiative is a component of the TANF Data Innovation project. The 30-month pilot offered technical assistance and training to support cross-disciplinary teams of staff at eight state and county TANF programs in the routine use of TANF and other administrative data to inform policy and practice.
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Helping Governments Communicate More Effectively: A Case Study of Our Work With Nevada’s Department of Employment, Training and Rehabilitation
This case study highlights a collaborative effort to enhance Nevada’s unemployment insurance (UI) program by simplifying claimant-facing communications and improving user experiences through behavioral science and human-centered design.
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CSNS New Jersey: Sharing Nutrition Program Data to Raise WIC Enrollment
This report outlines how the New Jersey Department of Human Services’ Division of Family Development (DFD) and the Department of Health (NJDOH) are increasing SNAP & WIC co-enrollment through data sharing, outreach, and systems integration.
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Helping people access government services through Login.gov
This case study describes how Nava is working with the General Services Administration, Fearless, and the U.S. Postal Service to design, build, and deliver a new in-person identity verification service to nearly 20,000 USPS locations
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Helping More Than 1.3 Million Schoolchildren Access Pandemic EBT—in Just One Week
In response to the COVID-19 crisis, the federal government authorized a new emergency program, Pandemic EBT (P-EBT), to replace school meals with money for groceries while schools are closed. Code for America describes its efforts to launch an accessible, online P-EBT application under an accelerated timeline due to to immense demand caused by the pandemic.
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Project Snapshot: ACCESS NYC & Benefits Screening API
The NYC Mayor’s Office for Economic Opportunity (NYC Opportunity) developed the NYC Benefits Platform, including ACCESS NYC, to help residents easily discover and check eligibility for over 80 social programs.