Resource Format: Article: Journalism
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Policy The Pandemic Proved That Cash Payments Work
The $600 cash payments provided by the CARES act prevented joblessness from turning into actual income loss for millions of families. It also gave Americans breathing room to wait for better jobs, rather than settling for bad ones out of desperation.
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Human-Centered Design 3 Ways to Get Benefits to the Families that Need Them
In a time of crisis, behavioral science offers insights into how to reduce the paperwork and other administrative burdens that prevent people from taking advantage of crucial support services.
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Procurement Why is it so hard to build government technology?
The pandemic has shown how difficult it can be for the US to succeed with major technology projects. Various leading design thinkers discuss strategies for building more efficient and effective government technology.
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Can States Finally Fix Their Unemployment Systems?
Though the economy is rebounding, it is still necessary for states to reform their unemployment systems to provide relief to millions of Americans, as many sectors are still slow to recover.
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Human-Centered Design The Time Tax: Why is so much American bureaucracy left to average citizens?
Article describing the “time tax,” the costs to people applying or benefits in terms of spending substantial amounts of time navigating user-unfriendly interfaces. The article describes the necessity of simplifying safety-net programs and cross-coordinating across various social service programs.
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Human-Centered Design What More States Allowing SNAP Recipients to Buy Food Online Means for Food Security
In early 2019, the USDA launched an online purchasing pilot for SNAP users, making it possible for recipients to order food online. Expansion of this program is necessary during COVID-19, as to prevent people from venturing out of their homes to pay for groceries and compounding the public health crisis.
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Diversity, Equity + Inclusion After all these years, ‘welfare reform’ is the same racist dog whistle it always was
“Welfare reform” is often racially-coded, as it is used as a dog-whistle to propagate hostility towards poor people of color.
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Human-Centered Design Why Californians need food assistance: The stories behind the numbers
Californians who receive food assistance come from all backgrounds, but many share a similar story: they were barely getting by financially when they were tipped into crisis by an unexpected expense or loss of income. This site shares their stories.