An event recap from one of FormFest 2024's breakout sessions featuring speakers from the Canadian Digital Service and the National Head Start Association.
The Modern Government Leaders program brought together federal executive innovators to share best practices and drive service delivery and process modernization.
Understanding the strengths and weaknesses of the available low-code/no-code tools will help you pick the right tool for the job and balance their sometimes significant weaknesses with their tremendously valuable strengths.
This update highlights progress in improving federal customer experience (CX) following Executive Order 14058, showcasing service enhancements across agencies.
This article reviews two examples of how Nava has used open-source technologies to bring human-centered testing practices to government services software.
Article announcing five new projects by the Office of Management and Budget that will improve experiences the public has with the government during significant movements in their lives. These “life experience” projects are at the center of a new model for how the Federal Government should better design and deliver benefits, services, and programs to the American people during the moments in their lives that matter most.
This analysis explores the dual nature of mobile state IDs, highlighting their potential to enhance digital identity verification while raising significant privacy and equity concerns.
The US General Services Administration announces that it is seeking a limited number of state and local government partners to take advantage of login.gov to administer their federally funded programs.
To kick off the Digital Service Network’s (DSN) summer event series, Let’s Get Digital, the DSN heard from the State of Arizona on their efforts to transform government services through a strong collaboration between information technology (IT) and digital service functions.
