Year: 2024
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Human-Centered Design Improving Service in Portland and New York: A FormFest 2024 Profile
A profile on FormFest speakers Greg Clapp, Josh Gregor, Sophia Tareen, Sourabh Chakraborty, featuring stories about their motivations for working on public sector form innovation.
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Human-Centered Design A Full-On Form Frenzy: A FormFest 2024 Profile
A profile on FormFest speakers Alan Holcomb and John Ownes, featuring stories about their motivations for working on public sector form innovation.
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Policy Community Navigators Can Increase Access to Unemployment Benefits and New Jobs While Building Worker Power
Evidence from the Maine Peer Workforce Navigator program shows that workers and government can benefit from well-designed community partnerships.
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Human-Centered Design Benefits Playbook for Designing Human-Centered Applications
By implementing these best practices, states can improve the experience of accessing essential public benefits programs.
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Human-Centered Design Problem Identification & Definition Workshop Miro
This workshop guide offers teams an opportunity to jointly work toward understanding core problems impacting digital delivery in their organization. The guide is structured in two parts: (1) a Miro template and (2) a Facilitation Guide.
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Human-Centered Design Problem Identification & Definition Workshop Facilitation Guide
This workshop guide offers teams an opportunity to jointly work toward understanding core problems impacting digital delivery in their organization. The guide is structured in two parts: (1) a Miro template and (2) a Facilitation Guide.
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Human-Centered Design Interview Template Digital Delivery Assessment
This interview template includes questions designed to help teams conduct exploratory, semi-structured interviews with government stakeholders involved in program delivery to gather information that can help them evaluate the status quo of digital delivery in their organization.
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Engineering + Software Development Landscape Scan of Digital Public Goods Use in Government
Helping government leaders understand how digital public goods (DPGs) can help them deliver public services and engage citizens.
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Automation + AI AI-Powered Procurement: Harnessing AI’s Potential for More Efficient State Procurement Practices
Public procurement in state governments can be slow and inefficient, but artificial intelligence (AI) offers a solution by automating tasks, improving decision-making, and addressing workforce gaps, as highlighted in a joint brief by NASCIO and NASPO.
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Talent + Hiring What works in training government partners: insights and recommendations
The article discusses effective strategies for training government partners in digital services, emphasizing the importance of prioritizing training, setting clear objectives, and fostering mutual understanding and trust.
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Data U.S. Department of Commerce Equitable Data Playbook
This playbook shares best practices and innovations related to data and analytical approaches for improving grant outcomes. Equitable data practices improve the effectiveness and efficiency of federal program dollars through better resource allocation and more informed decision-making.
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Human-Centered Design Orchard Design System
Orchard is Georgia's official design system. Orchard makes it easy to quickly build an accessible, mobile-friendly, and uniform digital experience.