Year: 2022
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MCPL Website Redesign Drafts
The folder for the Montgomery County Library Website Redesign contains draft materials, including design specifications of the current menu, an audit of menu items, and wireframes for the new homepage layout, providing a foundation for the site's improved structure and navigation.
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MCPL Website Redesign General Plan
The Montgomery County Public Libraries (MCPL) website redesign plan outlines how to improve user access to resources through inclusive design and better navigation. It also shares goals of best practices in UX design with the public library community to promote digital equity. The project involves collaboration with the MCPL Digital Strategies Team and other partners, focusing on redesigning content for early literacy, teens, and children.
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How User Research Can Help
Blog discussing how user research can help improve your agency’s benefits implementation, service delivery workflows, and procurement.
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State of Oregon Data Governance Policy
Data governance policy for the State of Oregon.
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Using Data to Advance Digital Skills: A State Playbook
To assist states in closing digital skill gaps and preparing for digital equity planning, this brief offers key questions and resources for state leaders to consider.
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How to plan a usability test
Usability tests can help teams develop products that are user-centered, accessible, and inclusive. This guide will help you create a robust plan to promote a successful usability test.
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How to conduct a usability test
Usability tests can help teams develop products that are user-centered, accessible, and inclusive. This guide will help you conduct a successful usability test, from coordinating with participants to analyzing your findings.
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City of Santa Ana Guiding Principles
Guiding principles for the City of Santa Ana's website overhaul
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OECD Framework for the Classification of AI Systems
To help policy makers, regulators, legislators and others characterize AI systems deployed in specific contexts, the OECD has developed a user-friendly tool to evaluate AI systems from a policy perspective.
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Envisioning a Human-AI collaborative system to transform policies into decision models
This paper introduces the problem of semi-automatically building decision models from eligibility policies for social services, and presents an initial emerging approach to shorten the route from policy documents to executable, interpretable and standardised decision models using AI, NLP and Knowledge Graphs. There is enormous potential of AI to assist government agencies and policy experts in scaling the production of both human-readable and machine executable policy rules, while improving transparency, interpretability, traceability and accountability of the decision making.
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What’s in a name? A survey of strong regulatory definitions of automated decision-making systems
The Electronic Privacy Information Center (EPIC) emphasizes the necessity of adopting broad regulatory definitions for automated decision-making systems (ADS) to ensure comprehensive oversight and protection against potential harms.
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What is a (Digital) Identity Wallet? A Systematic Literature Review
The report examines how current remote identity proofing methods can create barriers to Medicaid enrollment and suggests improvements to ensure equitable access for all applicants.