Publications
The DBN and DSN regularly publish original research and storytelling publications. Explore all of our publications.Â
-
Crafting Digital Policy in the Open in British Columbia: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with two staff members from the Digital Office—Director of Digital Strategy Amy Kirtay and Team Lead Annie Goodwin, to learn more about the Government of British Columbia's Digital Code of Practice.
-
Digital Benefits Wishlist: Insights from Bencon 2023
The Digital Benefits Wishlist collects on tools, resources, or policy changes needed to improve benefits delivery. Originally created as part of BenCon2023, it continues to grow and accept new wishes.
-
What the Digital Benefits Network is Reading on Automation
-
Project Snapshot: Cal-ITP Eligibility Verification for Transit Benefits
-
Creating a Hiring Question Bank for Digital Service Teams
-
BenCon 2023: Lighting the Path for Equitable and Ethical Public Benefits Technology
The article discusses key takeaways from BenCon 2023, highlighting the importance of creating equitable and ethical public benefits technology. It emphasizes the need for tech solutions that address systemic inequalities, ensure accessibility, and promote inclusivity for underserved communities in accessing public services.
-
Project Snapshot: MyFile NYC: Establishing Eligibility for Public Benefits Through Document Management Services
-
Centering Digital Accessibility in Hennepin County: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with staff from ODX — Megan Evans Seeds, chief digital officer, and Lisa Yang, digital accessibility coordinator — to discuss their efforts to help center digital accessibility across Hennepin County government.
-
Exploring Rules Communication: Moving Beyond Static Documents to Standardized Code for U.S. Public Benefits Programs
This brief analyzes the current state of federal and state government communication around benefits eligibility rules and policy and how these documents are being tracked and adapted into code by external organizations.
-
Project Snapshot: Reimagining the Role of Real Estate in Benefits Delivery
-
Digital Authentication and Identity Proofing in Public Benefits Applications
-
Digital Authentication and Identity Proofing in Temporary Assistance for Needy Families (TANF) Applications