This field guide provides practical guidance for conducting usability testing on ballots to identify design issues and ensure voters can successfully cast their votes as intended.
This blog summarizes a FormFest session where the Center for Civic Design shared research on how screen reader users navigate voter registration forms and offered guidance for designing more accessible digital and PDF forms.
This blog introduces Code for America’s new service blueprint for Medicaid work requirements, highlighting how it can help states map system changes, identify pain points, and prioritize human-centered design.
The Digital Service Network (DSN) spoke with two staff members from the Digital Office—Director of Digital Strategy Amy Kirtay and Team Lead Annie Goodwin, to learn more about the Government of British Columbia's Digital Code of Practice.
The National Association of State Chief Information Officers (NASCIO) convened a panel of state chief data officers who shared their approaches and experiences with data literacy. The panel provides recommendations for establishing a state-level data literacy program, ensuring that employees understand how to use data effectively for better decision-making.
National Association of State Chief Information Officers (NASCIO)
The Michigan Department of Health and Human Services, together with the Food Bank Council of Michigan and the Michigan Department of Education developed a comprehensive Food Insecurity Map and a closed-loop referral system for nutrition and economic supports.
American Public Human Services Association (APHSA)
This benefits protection toolkit is a step-by-step guide to develop and integrate a benefits protection strategy into your Direct Cash Transfer (DCT) program design. This toolkit includes a set of customizable templates, letters, and other tools which should be downloaded and modified for your pilot and local context.
The Lost in the Labyrinth brief examines how fragmented early care and education (ECE) programs across the U.S. create challenges for families seeking services for young children.
This toolkit is designed to assist state and local TANF agencies in accessing, linking, and analyzing employment data from unemployment insurance (UI) systems.
This guiding framework supports thoughtful evaluation of how new digital technology-based proposals can affect the U.S. public sector, with a particular focus on their impacts on human rights, social and economic justice, and democratic values. It will benefit funders, procurement officers, and advocates evaluating proposed projects that are often framed as “tech for good,” “justice tech,” or public interest technologies.
