Produced By: Non-profit
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Procurement Delivery-Driven Government: Principles and Practices for Government in the Digital Age
Technology enables governments to engage in “pilot” projects to see where they are headed and course-correct along the way, as opposed to evaluating the results over the course of multiple years. Delivery-driven government utilizes technology and “pilot” projects to see institutions and processes through the eyes of users, allowing for more effective service delivery.
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Policy What Works Cities Assessment Guide
What Works Cities helps local governments improve residents’ lives by using data and evidence effectively to tackle pressing challenges. The Certification Assessment helps cities benchmark their progress and develop a roadmap for improvement.
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CARES Act Stimulus Payments Have Reached 160 Million Households — But Could Reach Millions More
Though the CARES Act provided much-needed relief to millions of Americans, around 5-10 million of the most vulnerable American households have not yet received their full payment. This report lays out a set of technical fixes regarding the delivery of the first stimulus payments, a set of fixes to address other critical tax credits, and several medium-term reforms to increase earned income tax credit (EITC) access for low-income families.
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Human-Centered Design National Safety Net Scorecard
The existing system for evaluating state safety net programs does not adequately capture the human experience of accessing services. This new National Safety Net Scorecard is a more meaningful set of metrics that can effectively asses the true state of the current program delivery landscape and measure progress over time, creating a more human-centered safety net.
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Advocate’s Guide to MAGI
The National Health Law Program released an updated Guide to Modified Adjusted Gross Income, including sections on ACA tax filing and reporting, clarification on commonly asked questions about Social Security Income, and updated IRS tax filing thresholds.
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Human-Centered Design States Can Make Applications More Accessible During COVID-19 Crisis
The inability to apply for Medicaid and SNAP in person during the COVID-19 pandemic necessitated a new way of interacting with social service agencies through online application submission. States can facilitate this by making online applications and systems more accessible and allowing for telephonic signatures on benefits applications.
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Policy Five Things You May Not Know about the US Social Safety Net
A snapshot of the safety net’s reach, who might be most affected by changes to safety net programs, and what it will look like going forward.
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Digitizing Policy + Rules as Code Cracking the code: Rulemaking for humans and machines
Rules as Code proposes that governments create an official version of laws and regulations in a machine-consumable form, allowing the rules to be understood and actioned by computer systems in a consistent way.
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States Are Using Much-Needed Temporary Flexibility in SNAP to Respond to COVID-19 Challenges
Since March 2020, states have been using temporary SNAP (food stamps) flexibility to provide emergency benefit supplements, and ease program administration during the pandemic. These options have allowed states to deliver more food assistance to struggling families, help manage intense administrative demands, and ensure that participants maintain much-needed benefits.
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Best Practices for SNAP Telephonic Signatures
Guide detailing best practices for states, counties, and municipalities to adopt telephonic signatures.
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Policy On the Myths of Waste, Fraud, and Abuse
Though the rhetoric of “waste, fraud, and abuse” is ubiquitous when it comes to welfare programs, low-income households receive little relief from benefits programs. Most efforts to make public benefits systems more “efficient” actually just waste time and money in practice. They instead serve to stigmatize low-income families and chip away at the little assistance that remains available to them.
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The State Hub Roadmap: CDSS CalFresh and CalWORKs Streamlining Verifications
As part of its ongoing commitment to streamline access to benefits by Californians in need of assistance, the California Department of Social Services is exploring electronic options to help simplify and modernize the processes for obtaining required verifications for CalFresh and CalWORKs eligibility. This report lays out a set of options and opportunities for consideration, as well as a list of key verification considerations that would benefit both clients and staff.