Produced By: Non-profit
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Policy Establishing Emergency Cash Assistance Programs
A guide by New America to help cities and states set up cash assistance programs for their residents, based on the Alia Cares platform that the National Domestic Workers Alliance built to run their Coronavirus Cares Fund that provides emergency assistance for home care workers to support them in staying safe and at home to slow the spread of COVID.
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Building Healthier Lives Through Increased SNAP Participation
This fact sheet describes a study demonstrating that Benefits Data Trust’s Outreach and Application Assistance increased SNAP participation more than seven-fold, reducing Medicaid spending and improving health in North Carolina.
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BenePhilly SNAP Demonstration Project
The BenePhilly SNAP Demonstration Project (henceforth “BenePhilly”) represents an innovative and successful approach to streamlining access to public benefits. It sought to increase participation in SNAP among eligible senior households in Philadelphia by utilizing existing state and federal data to reach seniors who are likely eligible for, but not participating in, SNAP, as well as simplify the SNAP application and enrollment process. This report summarizes preliminary findings from BenePhilly’s 18 months of operation (June 2010–December 2011).
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The Cash Assistance Implementation Playbook
The purpose of this document is to outline possible technical approaches to supporting a cash assistance program. The report aims to both capture individual approaches as well as overarching insights taken from across the approaches taken by different organizations.
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Guardrails: Automated SNAP Recertification Assistance
GuardRails is an experimental new approach to streamline the annual SNAP recertification process by leveraging targeted text messaging and automated voice messages in multiple languages to “nudge” people at the right time with the right information to help them through the recertification process.
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Improving service delivery in EITC for New Yorkers
New America’s New Practice Lab is directing research with the aim to increase the money in the pockets of low-income families by enhancing service delivery in federal programs that help families. To address this challenge in one specific state, the New Practice Lab partnered with the New York Department of Taxation and Finance (NYSDTF) team to understand the factors that present challenges to the administration of the EITC. The team highlights recommendations and learnings from its research in this article.
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A Playbook for Improving Unemployment Insurance Delivery
A playbook by New America describing lessons learned from past recessions, recent pandemic-inspired innovations, and complementary benefit spaces like SNAP and WIC.
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Human-Centered Design People Lead the Way: How GetCalFresh has adapted qualitative research during a public health crisis
This article describes how Code for America conducted qualitative research within its GetCalFresh application by asking families to tell them about their familial, housing, and financial situations. From client messages, they gathered information regarding how to make changes to their product to keep their work people-centered.
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Filing Taxes for Economic Justice
At the onset of the COVID-19 crisis, CodeforAmerica rapidly scaled up GetYourRefund, allowing filers to quickly and simply file their taxes in order to get refunds they were eligible for.
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Expanding Access to Tax Benefits, for Free
United Way Worldwide and New America’s New Practice Lab are currently partnering for a three month design sprint to identify how to make quality, free tax assistance more accessible to low income filers. This report explores how “Facilitated Self-Assistance,” where eligible filers file their own taxes online with assistance provided by IRS volunteers, can help increase accessibility to tax assistance and allow families to access benefits they are owed.
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Accessibility Technology, Accessibility, and the Child Tax Credit
Code for America describes its work building GetCTC, an e-filer that allows people to file simplified tax returns as specified in the revenue procedure required for the Child Tax Credit.
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An Early Look at the Impacts of the Response to COVID-19 on Medicaid Churn
Given that the effects of the COVID-19 crisis will likely last for a while, it is crucial that states continue to prioritize coverage continuity to further improve the overall health outcomes of their enrollees and reduce administrative burden.