This article emphasizes the need for local leaders to prioritize disability equity in advancing upward mobility, addressing systemic barriers that hinder disabled individuals' escape from poverty.
This assessment aims to help states gain a comprehensive understanding of their successes and shortcomings in their data strategies and enhance their strategic and tactical plans.
The Digital Services Network (DSN) spoke with Connecticut’s digital program manager, Max Gigle, and Director of Digital Government and Operational Excellence David Labbadia, to learn more about the team’s human-centered approach to developing Business.CT.gov as the first step on the path toward an “all-digital government.”
A recent study challenges the common belief that income support programs like SNAP reduce employment, finding that for individuals with a work history, receiving SNAP benefits can actually increase long-term employment.
The team explored the performance of various AI chatbots and LLMs in supporting the adoption of Rules as Code for SNAP and Medicaid policies using policy data from Georgia and Oklahoma.
This resource helps tech professionals navigate how their skills and roles align with government job types and titles, providing a starting point for exploring positions within the structured civil service system.
This session from FormFest 2024 walked attendees through some of the major changes AI is bringing to form design. Learn about the National Head Start Association’s use of AI to reduce administrative burden and the Canadian Digital Service’s tips for protecting government applications systems from AI.
This session from FormFest 2024 features Arizona’s form improvement capacity building initiative and Massachusetts’ form improvements that were a result of the Delivering a Digital-First Public Experience act.
The California Integrated Travel Project (Cal-ITP) simplifies transit benefits eligibility by developing the Benefits App, which uses Login.gov to securely verify age-based discounts for public transit riders. The project aims to create a standardized, interoperable system for verifying transit benefits, improving accessibility for low-income and special groups while reducing administrative burdens for transit agencies.
The Digital Services Network (DSN) spoke with the director of the C+E Lab, Katie Fiore, and OOI chief of staff, Kai Feder, to learn more about the C+E Lab and its ongoing role in shifting the State’s approach to using marketing to better connect residents to programs and services.