Produced By: Non-profit
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Procurement NASPO Modular Procurement Primer
National Association of State Procurement Officials primer on modular procurement
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Procurement Disability: INclusive Workplaces Accessible Technology Procurement Toolkit
Guidebook on procuring accessible technology
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Digital Identity Low Visibility Ahead: Mobile State IDs May Prevent Fraud in Digital Identity Verification, but Pose Threats to Privacy
This article explores trade-offs in the use of mobile state IDs.
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Human-Centered Design Making Public Benefits More Accessible in Minnesota
This report highlights work with Minnesota and includes nine suggestions for states seeking to launch their own integrated benefits applications
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Human-Centered Design Benefits Enrollment Field Guide
The Benefits Enrollment Field Guide looks at the landscape of America’s safety net benefits experience in 2023 and tracks the differences from our 2019 assessment based on expanded evaluation criteria. It also highlights successful paths to equitable, human-centered experiences. It examines online enrollment for Modified Adjusted Gross Income (MAGI) Medicaid, SNAP, TANF, the Child Care Assistance Program (CCAP), and WIC.
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Management The New Government Appointee Guidebook
In this guidebook we offer opportunities to better understand the challenges government appointees may face and new approaches in addressing them.
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Digital Identity Digital Benefits Hub
A dynamic, open-source reference library for practitioners who are working through complexity to improve access to economic and wellbeing supports.
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Procurement A Guiding Framework to Vetting Public Sector Technology Vendors
This guiding framework supports thoughtful evaluation of how new digital technology-based proposals can affect the U.S. public sector, with a particular focus on their impacts on human rights, social and economic justice, and democratic values. It will benefit funders, procurement officers, and advocates evaluating proposed projects that are often framed as “tech for good,” “justice tech,” or public interest technologies.
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User Research What we learned from talking to 27 families about their experiences applying for child care benefits
This post explores the lessons learned and opportunities for improvement from USDR's research on families' experiences as they navigate the child care journey.
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Strategies for Improving Public Benefits Access and Retention
This report presents a menu of strategies that have the potential to increase access to individual public benefit programs or a package of benefits. It focuses on Illinois, but the strategies identified are relevant throughout the country.
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Engineering + Software Development Thinking Like an Engineer: Selecting and Working with Low-Code/No-Code Tools
Using low-code/no-code tools successfully requires knowing how to pick the right tool and knowing the kind of challenges that merit calling in a technical team for consultation and advice.
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Engineering + Software Development Strengths and Weaknesses of Low-Code/No-Code Tools
Understanding the strengths and weaknesses of the available low-code/no-code tools will help you pick the right tool for the job and balance their sometimes significant weaknesses with their tremendously valuable strengths.