Produced By: Non-profit
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Data Literacy Within State Government: Building a Knowledgeable Workforce That Knows How to Use Data for Better Decisions
The National Association of State Chief Information Officers (NASCIO) convened a panel of state chief data officers who shared their approaches and experiences with data literacy. The panel provides recommendations for establishing a state-level data literacy program, ensuring that employees understand how to use data effectively for better decision-making.
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How to Streamline Verification of Eligibility for Medicaid and SNAP
This toolkit offers strategies for advocates and state agencies to enhance the efficiency of eligibility verification processes for Medicaid and SNAP, aiming to reduce administrative burdens and improve access to benefits.
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Practica: Learn to Design Institutions That Put People First
Online courses from Civilla regarding human-centered design for public institutions.
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5 Things to Know About SNAP Employment & Training
This resource provides an overview of the Supplemental Nutrition Assistance Program Employment & Training (SNAP E&T) program, highlighting state implementation strategies, funding mechanisms, and policy opportunities to strengthen workforce participation among SNAP recipients.
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Why All Guaranteed Income is Narrative Work: Best Practices for Centering Dignity, Race, and Gender in Cash-Based Programs
This guide and set of best practices was created to help leaders of new and existing guaranteed income projects to thoughtfully narrate their work.
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Benefits Cliffs: Effects on Workers and the Role of Employers
In this report, the U.S. Chamber of Commerce Foundation examines benefits cliffs – the loss of eligibility for public safety-net programs and benefits they provide as income rises above eligibility limits.
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Framing the Triangle: A FormFest 2024 Profile
A profile on FormFest speakers Paul Pistorius and Julian Rosner, featuring stories about their motivations for working on public sector form innovation.
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State Level Options to Mitigate Benefit Cliffs
This report explores policy options Utah and other states can adopt to mitigate benefit cliffs, which occur when small income increases lead to sudden loss of public assistance.
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Digital Doorways Research Artifact: Massachusetts Medicaid Stimuli
Created for use in the Digital Doorways research project, this design stimuli shows the steps of submitting an application, sharing personal information, and verifying identity for Massachusetts' online application for Medicaid.
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FormFest 2024 Recap: Scaling Form Improvements in State Government
An event recap from one of FormFest 2024's breakout sessions featuring speakers from the State of Arizona and Massachusetts.
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FormFest 2024 Recap: Improving Forms Through Service Design
An event recap from one of FormFest 2024's breakout sessions featuring speakers from Digital Service Teams across the United States and the Department of Veteran Affairs.
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2024 Edition: Account Creation and Identity Proofing in Online Child Care Assistance Program (CCAP) Applications
This page includes data and observations about account creation and identity proofing steps specifically for online applications that include CCAP.