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Digital Identity
Helping people access government services through Login.gov
This case study describes how Nava is working with the General Services Administration, Fearless, and the U.S. Postal Service to design, build, and deliver a new in-person identity verification service to nearly 20,000 USPS locations
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Strategy
Government of British Columbia Digital Code of Practice
Digital Code of Practice for the Government of British Columbia to help practitioners implement the government's Digital Principles.
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Diversity, Equity + Inclusion
Medicaid And SNAP Advance Equity But Sometimes Have Hidden Racial And Ethnic Barriers
Medicaid and SNAP have reduced racial and ethnic disparities in healthcare access and food security, but some administrative and eligibility policies continue to create inequitable barriers.
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Talent + Hiring
Head of User Experience
This is a job description for the role of Head of User Experience from the Commonwealth of Pennsylvania.
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Talent + Hiring
Head of Quality, Analytics, and Infrastructure
This is a job description for the role of Head of Quality, Analytics, and Infrastructure from the Commonwealth of Pennsylvania.
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Talent + Hiring
Head of Product Management
This is a job description for the role of Head of Product Management from the Commonwealth of Pennsylvania.
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Talent + Hiring
Head of Operations and Procurement
This is a job description for the role of Head of Operations and Procurement from the Commonwealth of Pennsylvania.
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Talent + Hiring
Head of Front End Development
This is a job description for the role of Head of Front End Development from the Commonwealth of Pennsylvania.
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Talent + Hiring
Head of Back End Development
This is a job description for the role of Head of Back End Development from the Commonwealth of Pennsylvania.
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Data
Cross Enrollment WIC Case Study: A Joint Project of MDHHS and Benefits Data Trust
This presentation from Steph White, Cross Enrollment Coordinator at the Michigan Department of Health and Human Services offers an in-depth example on implementing cross enrollment with WIC and general tools for cross enrollment.
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Automation + AI
The New York City Artificial Intelligence Action Plan
Road map for the use of Artificial Intelligence (AI) for New York City
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Automation + AI
Government Uses of AI Repository
A repository of artificial intelligence (AI) use cases from U.S. federal government agencies