This document provides guidance on the most important strategies or “Keys” to achieving and maintaining acceptable timeliness rates. It is a companion to the Keys to Payment Accuracy guide.
FNS evaluations of Summer EBT programs show significant reductions in childhood food insecurity, but some eligible households do not fully redeem benefits.
This webinar provides insight on behavioral science concepts and how states can put such ideas into practice to tailor engagement, messaging, and independence planning, as well as promote participation in SNAP E&T programs.
The study investigates how state agencies administering SNAP comply with Title VI of the Civil Rights Act by providing language access for individuals with limited English proficiency (LEP).
This toolkit provides guidance and resources for state agencies to effectively implement the USDA’s Summer Electronic Benefit Transfer (EBT) program, which helps low-income families buy food during the summer months when school meals are unavailable.
Comprehensive and sustained improvement in benefits access and customer experience requires changes across policy, operations, technology, staffing, procurement, and more. This guide offers a collection of actions and best practices for states to apply.
This study evaluates the use of RPA technology by three states to automate SNAP administration, focusing on repetitive tasks previously performed manually.
On January 20, 2021, the President issued EO 13985, which established that the Federal Government should pursue a comprehensive approach to advancing equity for all. USDA's Equity Action Plain details a subset of USDA actions to achieve this goal.
This framework outlines USDA’s principles and approach to support States, localities, Tribes, and territories in responsibly using AI in the implementation and administration of USDA’s nutrition benefits and services. This framework is in response to Section 7.2(b)(ii) of Executive Order 14110 on Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence.
