NYC's My File NYC and New Jersey's unemployment insurance system improvements demonstrate how successful digital innovations can be scaled across various programs, leveraging trust-building, open-source technology, and strategic partnerships.
This Playbook is produced by the New Jersey State Office of Innovation’s to help government resources better connect their audiences and constituents to their programs. In this resource, readers will find a step-by-step process to uncover and validate an approach that will can guide your constituents to act— appropriate for all roles, including communications director, program manager, developer, product manager, or public policy practitioner.
This kit contains a collection of styles, components, and building blocks to quickly create action-forward emails for Unemployment Insurance programs within the U.S. An email library of 50+ examples are also provided for you to get started. Customize with your state logo and colors that are already in the file. Report of project is included.
