Organization: New America
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MyFile Code Repository
This repository contains the technical documentation and deployment scripts for the My File document storage and sharing platform.
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MyFile: A Collaborative and Open-Source Approach to Transforming Public Service Delivery
This report details the development and deployment of My File, an open-source digital document management tool designed to help individuals securely store and share documents needed to access public services.
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A Glimpse of Stability: The Impact of Pandemic Aid on Families in Poverty
Through deeply reported case studies and insights from focus groups, this report provides an in-depth look at the impact of pandemic-era government spending on families.
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Participatory Planning to Build Stronger Early Childhood Policy and Programs
The article explores the importance of participatory planning in policymaking, emphasizing how engaging impacted communities improves program design, equity, and trust in government, with a focus on early childhood education initiatives.
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Visions for the Future at BenCon 2024
Leaders share their aspirations for excellence in digital benefits delivery and their reflections on BenCon and the work ahead.
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Keys to a Healthier Digital Future: Interoperability, Open Protocols, and Tech Governance
This research brief summarizes the ideas and recommendations from sessions with dozens of cross-sector stakeholders within the technology ecosystem to identify conditions for better, healthier, more secure digital ecosystems that could help guide the next generation of open protocols and platforms.
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Memos for a Tech Transition — Building State Digital Capacity in the First 200 Days
Tech Talent Project has partnered with American Enterprise Institute, the Beeck Center for Social Impact + Innovation at Georgetown University and New America to release a series of memos to help states make quick, meaningful progress in building technical capacity while avoiding past pitfalls.
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Lost in the Labyrinth: Helping Parents Navigate Early Care and Education Programs
The Lost in the Labyrinth brief examines how fragmented early care and education (ECE) programs across the U.S. create challenges for families seeking services for young children.
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Equitable Name Test
An open source list of names and considerations for names to make systems more equitable.
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Reconceptualizing Public Procurement to Strengthen State Benefits Delivery and Improve Outcomes
Drawing on interviews and convenings with experts and practitioners from the field of public interest technology, this report contains recommendations across five core priority action areas for cross-sector innovation and collaboration to improve state benefits systems through procurement practices.
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Sprint 3 Report | Michigan Unemployment | Improving communication and messaging for unemployment insurance in Michigan
Confusing messaging and unclear communication from Michigan’s unemployment system create barriers for claimants, employers, and navigators.
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Sprint 2 Report | Michigan Unemployment | Improving the delivery of unemployment insurance benefits
The Sprint 2 Report: Michigan UI Claimant Experience by Civilla and New America examines challenges in Michigan’s unemployment insurance (UI) system and provides human-centered design recommendations to improve accessibility, clarity, and user experience.