Organization: Digital Service Network
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Standardizing and Digitizing Government Forms in Canada: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with GC Forms’ Senior Product Manager Stevie-Ray Talbot and Acting Head Ioana Contu to learn more about the team's approach to building GC Forms.
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Helping Government Agencies Understand and Invest in Their Capacity for Digital Delivery
The Digital Service Network worked closely with stakeholders from the Texas Education Academy (TEA) to develop resources for a structured approach in helping identify and better understand core challenges in government digital delivery.
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State Chief Data Officer (CDO) Tracker
The State Chief Data Officer Tracker, created by the Beeck Center’s Digital Service Network and Data Labs teams, is a first-of-its-kind resource that tracks the evolving role of CDOs in state governments and their efforts to advance data-informed decision-making and collaboration across agencies.
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Building Bridges: The Power of IT-Digital Service Collaboration in Arizona’s Government Service Delivery
To kick off the Digital Service Network’s (DSN) summer event series, Let’s Get Digital, the DSN heard from the State of Arizona on their efforts to transform government services through a strong collaboration between information technology (IT) and digital service functions.
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Transforming The City of Boston’s Procurement: Cultivating Strategic Relationships for Streamlined Solutions
The second event in the Digital Service Network’s summer event series, Let’s Get Digital, focused on the City of Boston’s transformative journey to streamline its procurement processes.
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Data Sharing to Drive the City of Philadelphia’s Zero Fare Program: A FormFest 2025 Profile
This FormFest profile explores how Philadelphia leveraged cross-department data sharing to launch its Zero Fare program, auto-enrolling eligible residents in unlimited transit benefits while tackling the challenge of outreach and trust-building to deliver passes effectively.
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Contemplating Future Uses for AI in Forms: A FormFest 2024 Profile
A profile on FormFest speaker Paul Craig, featuring stories about his motivations for working on public sector form innovation.
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Civic Tech Resources for Federal Employees
A collaborative resource document detailing the civic tech support offerings, state and local government resources, and civic tech organizational support.
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Government Digital Service Team Tracker
The Beeck Center for Social Impact + Innovation's Digital Service Network (DSN) maintains a Government Digital Service Team Tracker: a living database for those seeking to learn more about the locations, structures, mandates, and more of government digital service teams across the United States.
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Creating a Culture of Digital Service in the City of Philadelphia
Sara Hall, the City of Philadelphia Director of Digital Services joined the GovLove podcast to chat about her team and work.
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Making a Successful Shift to Digital-first Government
As they transition to providing more services online, there are ways governments can get creative working around talent shortages and entrenched bureaucracies.
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From Pen to Processor: Training AI to Translate Handwritten Housing Applications: A FormFest 2025 Profile
A profile on FormFest spearker’s Barry Roeder, Barabara Deffenderfer, Glenn Brown, and Izzie Hirschy-Reyes highlighting how the Bay Area Housing Finance Authority and its partners use AI and human-centered design to streamline paper housing applications.