beta.gouv.fr, a French government incubator, developed Mes Aides, an online benefits simulator launched in 2014 to help residents assess their eligibility for various social programs, addressing the issue of unclaimed benefits. The tool, built with open-source technology, enabled users to quickly estimate their potential benefits but was later integrated into a broader platform in 2020 following internal government disputes over authority.
Minnesota is a good example of an organization that started small in its drive to integrate benefits programs. For instance, its recent statewide rollout of its online integrated benefit application website, MNbenefits.mn.gov, started as a pilot in 2020 with Code for America. The pilot encompassed two counties including Hennepin County, where Minneapolis is located. The pilot later expanded to four counties, then 16 and a tribal nation. The final roll out, which took 12 months to implement, included the state’s 87 counties and three tribal nations.
The team developed an application to simplify Medicaid and CHIP applications through LLM APIs while addressing limitations such as hallucinations and outdated information by implementing a selective input process for clean and current data.
This report documents four experiments exploring if AI can be used to expedite the translation of SNAP and Medicaid policies into software code for implementation in public benefits eligibility and enrollment systems under a Rules as Code approach.
Building on our February 2022 report Benefit Eligibility Rules as Code: Reducing the Gap Between Policy and Service Delivery for the Safety Net, the Beeck Center’s Digital Benefits Network (DBN) recently held a convening to share progress and potential in digitizing benefits eligibility and to begin addressing how a national approach could be started.
This report highlights key findings from the Rules as Code Community of Practice, including practitioners' challenges with complex policies, their desire to share knowledge and resources, the need for increased training and support, and a collective interest in developing open standards and a shared code library.
This is the summary version of a report that documents four experiments exploring if AI can be used to expedite the translation of SNAP and Medicaid policies into software code for implementation in public benefits eligibility and enrollment systems under a Rules as Code approach.
The Digital Identity Community of Practice kick-off event featured key resources, a new research publication on account creation and identity proofing, and insights from multiple speakers.
