This toolkit provides questions for agencies to consider, examples, and suggested resources for exploring ways to make certification easier for families and WIC staff.
This report outlines strategies to reduce administrative burdens and expand Medicaid participation and advance racial and health equity. The report also offers historical context on Medicaid eligibility.
This report outlines how state WIC agencies can adjust their policies to remove enrollment barriers. The report also provides detailed research on the status of WIC eligibility practices and documentation requirements across states.
State and county agencies have made remarkable progress digitizing their forms and processes. But to take full advantage of online systems, agencies must also ensure that people can easily set up and sign into online accounts. This would not only benefit clients, but also significantly reduce the workload for caseworkers and administrators, allowing them to focus on clients that need more intensive in-person assistance.
This toolkit is designed to help state and local WIC agencies leverage data from Medicaid and SNAP to measure enrollment gaps and increase enrollment using tools to plan, launch, and/or strengthen data matching and targeted outreach to eligible families who are not receiving WIC benefits.
Black and Latina mothers have faced intensified material hardship during the pandemic due to institutional racism and sexism. LIFT describes the lessons it learned through working with parents to improve their personal well-being, increase their social connections, and strengthen them financially through coaching and direct financial assistance.
This paper outlines common challenges agencies face while administering benefits and gives examples of how technology can streamline the process. It also discusses the importance of user-centered design, and the necessity of utilizing technology as part of a holistic strategy to implement public benefits.
The share of WIC-eligible families participating in the program has declined, though the number of individuals eligible for WIC has likely grown substantially. By working together, state WIC, Medicaid, and SNAP leaders can use data to assess the extent to which WIC is reaching eligible families and enroll more of them.
The inability to apply for Medicaid and SNAP in person during the COVID-19 pandemic necessitated a new way of interacting with social service agencies through online application submission. States can facilitate this by making online applications and systems more accessible and allowing for telephonic signatures on benefits applications.
There is significant variation amongst states’ SNAP websites and their online services. This report summarizes the types of services available and which states offer them.
Some states are adding unnecessary complexity to benefits application processes by requiring Remote Identity Proofing (RIDP) before applying or truncating other business. This paper provides background on RIDP, explains when it’s required, and makes recommendations on how states can preserve the security of online interfaces without the barrier of RIDP.
About 12 million Americans risk missing out on stimulus payments provided through the CARES Act. State outreach efforts are critical to connect people to the $1,200 stimulus payments, and the CBPP lists various resources to assist in state outreach efforts on this webpage.
