This report examines how implementing Asset Verification Systems (AVS) can streamline Medicaid eligibility determinations for seniors and individuals with disabilities by automating the verification of applicants' financial assets.
This toolkit offers strategies for advocates and state agencies to enhance the efficiency of eligibility verification processes for Medicaid and SNAP, aiming to reduce administrative burdens and improve access to benefits.
The report discusses how state Medicaid agencies can enhance efficiency and maintain coverage for eligible individuals by implementing ex parte renewals, which automatically renew beneficiaries' coverage using existing data without requiring action from enrollees.
This blog post discusses strategies that states can implement to make public assistance applications more accessible during the COVID-19 crisis, emphasizing the importance of flexibility in application processes to accommodate increased demand and social distancing measures.
The article discusses how state agencies can effectively use text messaging to communicate with Medicaid and SNAP enrollees, especially following a 2021 FCC ruling that permits automated texts for informational purposes.
This report explores how state and local agencies can enhance customer service in health and human services by implementing technologies such as web-based tools, mobile applications, and call center innovations, aiming to streamline processes and improve client interactions.