This report documents four experiments exploring if AI can be used to expedite the translation of SNAP and Medicaid policies into software code for implementation in public benefits eligibility and enrollment systems under a Rules as Code approach.
This introductory guide explains the core concepts of digital identity and how they apply to public benefits programs. This guide is the first part of a suite of voluntary resources from the BalanceID Project: Enabling Secure Access and Managing Risk in SNAP and Medicaid.
DSN Spotlights are short-form project profiles that feature exciting work happening across our network of digital government practitioners. Spotlights celebrate our members’ stories, lift up actionable takeaways for other practitioners, and put the resources + examples we host in the Digital Government Hub in context.Â
This collection of research references is designed to support government agencies designing public-facing identity management processes that meet people’s needs.
Practitioner Picks is a new quarterly series designed to add fresh resources to the Digital Government Hub’s library, helping people improve government digital service delivery. Each issue spotlights resources chosen by practitioners in a specific service delivery area along with their insights on why these picks are valuable additions to the Hub. In this edition, our contributors round up resources to help bring housing services into the digital age.
This FormFest profile highlights Riverside County’s pilot of AI-powered interviews that streamline benefit applications, reducing bureaucratic burden on families in crisis while freeing caseworkers to focus on human connection.
DSN Spotlights are short-form project profiles that feature exciting work happening across our network of digital government practitioners. Spotlights celebrate our members’ stories, lift up actionable takeaways for other practitioners, and put the resources + examples we host in the Digital Government Hub in context.Â
Design systems are a foundational component of good government digital service delivery. This publication explores why design systems matter and includes a tracker of centralized design systems across U.S. states.
This publication explains the fundamentals of state IEE systems—including the technology, opportunities, risks, and stakeholders involved. It is a resource for state officials, advocates, funders, and tech partners working to implement these systems.
An event recap from one of FormFest 2024's breakout sessions featuring speakers from the state of Maryland's Department of Social Services and the U.S. Department of Health and Human Services (HHS).
