Location: United States
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Local Government Form Improvements
This session from FormFest 2024 featured the work in Austin, Texas on criminal justice forms, and the South Bend, Indiana Animal Resource Center’s efforts to redevelop their animal adoption forms.
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Performance.gov Participation Solicitation Site
The Federal Government made it easier for the public to share their knowledge, needs, and lived experiences to improve how government works for them and with them.
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Improving Digital Service Design
This session from FormFest 2024 focused on improving service delivery by hearing about work in multiple cities to rapidly digitize service delivery and work by the Department of Veteran Affairs around implementing service design principles in form revisions.
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Form Accessibility Improvements
This session from FormFest 2024 focuses on accessibility, featuring British Columbia’s work to improve legal form usability and tips from the Wisconsin Department of Public Instruction on making forms more accessible overall.
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Scaling Form Improvements in State Government
This session from FormFest 2024 features Arizona’s form improvement capacity building initiative and Massachusetts’ form improvements that were a result of the Delivering a Digital-First Public Experience act.
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AI Translation Assistants for Unemployment Insurance Benefits
Learn how to use generative AI to quickly create unemployment insurance translations that are accurate, easy to understand, and tailored to your state.
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Public Participation and Community Engagement Toolkit
This toolkit is designed to support government agencies in evaluating the effectiveness of their public participation and community engagement (PPCE) activities.
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Building Resilience Action Area 6: Rebuilding and Stabilizing the Funding of State UI Benefits
This section of the Building Resilience plan outlines strategies to improve the long-term solvency and sustainability of state unemployment insurance (UI) trust funds through better funding practices and legislative reform.
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Building Resilience Action Area 7: Strengthening Reemployment and Connections to Suitable Work
This section of the Building Resilience plan outlines strategies to improve reemployment outcomes for unemployment insurance (UI) claimants by expanding access to services, updating work search requirements, and increasing use of Short-Time Compensation programs.
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U.S. Web Design System
The U.S. Web Design System (USWDS) is makes it easier to build accessible, mobile-friendly government websites. USWDS is an active open source community of government engineers, content specialists, and designers. Its contributors both in and out of government support dozens of agencies and nearly 200 sites.
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City of Boston MBTA Passport Program Infographic
Infographic to publicize City of Boston Massachusetts Bay Transportation Authority's (MBTA) Passport Program
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City of Syracuse Procurement Transformation Project Team Organizational Chart
Organizational chart for the City of Syracuse's procurement transformation project