This panel discussion from the Academy's 2025 Policy Summit explores the intersection of artificial intelligence (AI) and public benefits, examining how technological advancements are influencing policy decisions and the delivery of social services.
A practical toolkit that helps human services agencies coordinate programs and benefits to better support whole families through aligned policies, processes, and service delivery.
A strategic roadmap outlining the vision, goals, and measurable success criteria for building a unified, resident-centered digital portal for Washington State services.
The A11y Jam opening session that introduces the April 2026 DOJ digital accessibility requirements and provides practical, plain-language guidance for government teams preparing for compliance.
A public sector job posting for the City of Portland’s Digital Services Manager role, focused on leading digital transformation and improving resident-facing services through user-centered product management.
An infographic-style brief that maps the roles and responsibilities of key state leaders involved in governing the development, acquisition, use, and oversight of artificial intelligence in public-sector programs.
A comprehensive survey-based analysis of Boston residents’ access to internet, devices, and digital skills, with a focus on equity across priority populations including low-income households, seniors, immigrants, and formerly incarcerated individuals.
A practical guidance document that explains how to design, code, and test HTML web forms so they are accessible to all users, including people with disabilities.
This report examines how governments can effectively build, attract, and retain AI talent to responsibly integrate artificial intelligence into public service delivery.
This document is the Spanish-language version of the Model WIC Online Application. It provides a full set of translated application questions and instructions for applying to the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC).
CalAcademy is California’s public sector innovation training program, equipping state employees with modern skills like human-centered design, data analytics, and a product mindset to enhance government services.
