In June 2020, the state implemented an innovative and entirely virtual vendor selection process to evaluate these solutions under the direction of the Colorado Digital Service (CDS).
This resource provides updated draft digital identity guidelines for identity proofing, authentication, and federation, aiming to improve security, privacy, usability, and equity in digital identity systems.
This toolkit offers strategies and tools to help agencies build the culture and infrastructure needed to apply data analysis routinely, effectively, and accurately – referred to in this publication as “sustainable data use.”
This blog post describes the launch of NJ.gov/disabilities, an accessible, co-created online hub that centralizes information and services for individuals with disabilities.
The OECD report explores the concept of "Rules as Code" (RaC), proposing a transformation in government rulemaking by developing machine-consumable regulations alongside human-readable versions.
Organisation for Economic Co-operation and Development (OECD)
The examples in this guide describe how peer-to-peer training and updated interview scripts can help connect residents to the benefits they are eligible for.
Though the rhetoric of “waste, fraud, and abuse” is ubiquitous when it comes to welfare programs, low-income households receive little relief from benefits programs. Most efforts to make public benefits systems more “efficient” actually just waste time and money in practice. They instead serve to stigmatize low-income families and chip away at the little assistance that remains available to them.
The Digital Service Network (DSN) spoke with Boston’s new Chief People Officer, Alex Lawrence, to understand how the City is transforming its approach to people management.
Minnesota is a good example of an organization that started small in its drive to integrate benefits programs. For instance, its recent statewide rollout of its online integrated benefit application website, MNbenefits.mn.gov, started as a pilot in 2020 with Code for America. The pilot encompassed two counties including Hennepin County, where Minneapolis is located. The pilot later expanded to four counties, then 16 and a tribal nation. The final roll out, which took 12 months to implement, included the state’s 87 counties and three tribal nations.
