Location: United States
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Automation + AI State of California GenAI Guidelines for Public Sector Procurement, Uses and Training
The State of California government published guidelines for the safe and effective use of Generative Artificial (GenAI) within state agencies, in accordance with Governor Newsom's Executive Order N-12-23 on Generative Artificial Intelligence.
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Communications City of Santa Ana Website Feedback Form
The City of Santa Ana's website feedback form.
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Product Management City of Santa Ana Guiding Principles
Guiding principles for the City of Santa Ana's website overhaul
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Digital Identity Digital Identity Risk Assessment Playbook
This playbook is a method to apply the National Institute of Standards and Technology (NIST) Special Publication 800-63-3 Digital Identity Guidelines.
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Automation + AI U.S. Department of Homeland Security Artificial Intelligence Roadmap
The U.S. Department of Homeland Security (DHS) Artificial Intelligence (AI) Roadmap outlines the agency's AI initiatives and AI's potential across the homeland security enterprise.
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Automation + AI State of South Dakota Generative Artificial Intelligence Guidelines & Acceptable State Use
The state of South Dakota Bureau of Information and Telecommunications (BIT) designed guidelines for the responsible use of AI-generated content in state government agencies, emphasizing the need for proofing, editing, fact-checking, and using AI-generated content as a starting point, not the finished product.
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Automation + AI State of Rhode Island EO 24-06: Artificial Intelligence and Data Centers of Excellence
Executive Order from the State of Rhode Island establishing the Artificial Intelligence Task Force and a Center of Excellence for AI and Data.
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Automation + AI State of Indiana Policy: State Agency Artificial Intelligence Implementation
The state of Indiana developed a policy framework for the ethical and efficient use of artificial intelligence (AI) within state agencies. The policy adopts the National Institute of Standards and Technology’s AI Risk Management Framework to manage potential risks effectively. It also details the applicability of the actions undertaken by the Office of the Chief Data Officer (OCDO) to enable the deployment of trustworthy AI systems.
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Human-Centered Design Digital Services Playbook
The Digital Services Playbook by the U.S. Digital Service outlines 13 essential principles for effective digital projects. The 13 key "plays" are drawn from successful practices from the private and public sectors. The playbook aims to help government agencies create user-centric, efficient digital services that meet citizens' needs and enhance overall delivery.
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Digital Identity Decoded: Digital Identity in Public Benefits
In 2024, the Center on Budget and Policy Priorities and Digital Benefits Network led a workshop to explore key terms related to digital identity, and provide ecosystem-level context on how authentication and identity proofing may show up in the online benefits experience and impact clients. This resource links to the presentation slides.
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Diversity, Equity + Inclusion System Alignment for Young Families: Shifting Human Services to Improve Well-Being for Parents Under 24 and Their Children
This brief highlights key takeaways from APHSA’s work on young families, starting with an overview of the young families work and its early years, followed by key takeaways and highlights from its final year, ending with opportunities for future work in the young families space.
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Digital Identity Jurisdiction Data Maps: Mobile Driver License Implementation Data Map
This map illustrates which jurisdictions throughout the United States and Canada have implemented one of six stages of mobile driver licenses.