Outlines recommendations from the U.S. House of Representatives for the responsible adoption, governance, and oversight of artificial intelligence technologies across state agencies.
Bipartisan House Task Force on Artificial Intelligence
The report examines how AI deployment across state and local public administration such as chatbots, voice transcription, content summarization, and eligibility automation are reshaping government work.
Federal guidelines for digital identity services, outlining technical and procedural requirements for identity proofing, authentication, and federation.
National Institute of Standards and Technology (NIST)
The “Start Small” approach encourages agencies to begin with targeted, manageable improvements in their WIC application process before expanding changes more broadly, fostering easier implementation and measurable early successes.
This report analyzes the growing use of generative AI, particularly large language models, in enabling and scaling fraudulent activities, exploring the evolving tactics, risks, and potential countermeasures.
Led by the Digital Benefits Network in partnership with Public Policy Lab, the Digital Doorways research project amplifies the lived experiences of beneficiaries to provides new insights into people’s experiences with digital identity processes and technology in public benefits. This executive summary gives an overview of the project’s findings.
This crosswalk compares provisions in H.R. 1 with existing human services policies, focusing on how proposed federal work requirements could affect programs like TANF, SNAP, and Medicaid.
American Public Human Services Association (APHSA)
This timeline outlines key Medicaid policy changes introduced by the One Big Beautiful Bill (OBBBA / H.R. 1) with the greatest operational impact on state and territory agencies and highlights upcoming implementation deadlines.
Created for use in the Digital Doorways research project, this design stimuli shows the steps of submitting an application, sharing personal information, and verifying identity for Arizona's online application for Unemployment Insurance.
Created for use in the Digital Doorways research project, this design stimuli shows the steps of submitting an application, sharing personal information, and verifying identity for Massachusetts' online application for Medicaid.
