Location: Minnesota (MN)
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Friction! What Makes Getting Public Benefits So Hard and How Understanding Administrative Burdens Can Increase Access at BenCon 2024
Don Moniyhan shares specific burdens and how to measure their impacts.
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Four Lessons from Our Journey to Deliver Human-Centered Integrated Benefits
Code for America partnered with the CBPP, Civilla, and Nava to launch the Integrated Benefits Initiative, testing and piloting human-centered approaches to improve outcomes and learn what an optimal safety net could look like. This article describes key takeaways from short-term pilots implemented as part of this project.
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Climate resilience requires equitable access to quality green jobs. Saint Paul is making strides.
This article highlights how the City of Saint Paul and Ramsey County are advancing equitable access to climate-resilient green careers through their participation in TOPCities.
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User Experience Researcher
This is a job description for the role of User Experience Researcher from the City of Saint Paul, MN.
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Hennepin County Accessibility Landing Page
Hennepin County's (MN) accessibility landing page.
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City of Saint Paul User Recruitment Services Resolution
The user recruitment services resolution passed in Saint Paul, MN for a third year in a row in 2024. It allows for city funds to be used to compensate community members who participate in research.
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User Testing for Community-Focused Design
City of Saint Paul's website for community members to sign up to participate in paid research opportunities in order to test and provide feedback on the design of digital services and products.
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Hennepin County Pattern and Component Library
A library of design elements to help guide developers in building and/or updating websites or applications in Hennepin County (MN).
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Centering Digital Accessibility in Hennepin County: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with staff from ODX — Megan Evans Seeds, chief digital officer, and Lisa Yang, digital accessibility coordinator — to discuss their efforts to help center digital accessibility across Hennepin County government.
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Incremental Steps to Integrated Benefits
This guide outlines ideas for launching an integrated benefits application in stages, and strategies to pilot new tools.
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Making Integrated Benefits Easy to Access Online and on Mobile Phones
This resource describes how different agencies have updated their systems to increase online and mobile access to benefits information and applications, including using text messages to share benefits information with residents.
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MNbenefits Demo Site
Demo website for MNbenefits, Minnesota's benefits application that allows applicants to finish an application in 20 minutes or less.