Location: Minnesota (MN)
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Using Human-Centered Design to Integrate Benefit Applications
This guide illustrates how agencies can use human-centered-design practices to revise and integrate benefits applications.
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Friction! What Makes Getting Public Benefits So Hard and How Understanding Administrative Burdens Can Increase Access at BenCon 2024
Don Moniyhan shares specific burdens and how to measure their impacts.
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City of St. Paul User Experience Participation Legislation
Policy from the City of Saint Paul to provide compensation to those participating in user experience research and usability testing.
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City of Saint Paul User Recruitment Services Resolution
The user recruitment services resolution passed in Saint Paul, MN for a third year in a row in 2024. It allows for city funds to be used to compensate community members who participate in research.
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Hennepin County Pattern and Component Library
A library of design elements to help guide developers in building and/or updating websites or applications in Hennepin County (MN).
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User Testing for Community-Focused Design
City of Saint Paul's website for community members to sign up to participate in paid research opportunities in order to test and provide feedback on the design of digital services and products.
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Centering Digital Accessibility in Hennepin County: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with staff from ODX — Megan Evans Seeds, chief digital officer, and Lisa Yang, digital accessibility coordinator — to discuss their efforts to help center digital accessibility across Hennepin County government.
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Connecting residents to climate-resilient green careers
The Green Jobs Career Pathways Tool aims to connect job seekers in Ramsey County and St. Paul with sustainable climate-positive career pathways.
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User Experience Researcher
This is a job description for the role of User Experience Researcher from the City of Saint Paul, MN.
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Hennepin County Accessibility Landing Page
Hennepin County's (MN) accessibility landing page.
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User Testing for Community-Focused Design
Example of call for user experience participation from the City of St. Paul, Minnesota.
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Build and Fund Staff Capacity in Your Government Agency to Integrate Benefits
This resource guide outlines one approach to integrating benefits: building the in-house capacity to champion and supervise benefits integration.