Location: Colorado (CO)
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Colorado Digital Service, First Five Years
This report outlines the team's achievements in enhancing state digital services through human-centered design, agile development, and cross-agency collaboration from its inception through 2024.
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Family Benefits in America: 2023 Report Card
This report calculates the cumulative impact of major benefit programs on two types of families and how their benefits change as they move into the labor market and climb the ladder of upward mobility.
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Human Centered Design Specialist
This is a job description for the role of Human Centered Design Specialist from the Colorado Digital Service.
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Engineering Lead
This is a job description for the role of Engineering Lead from the Colorado Governor's Office of Information Technology.
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Product Manager
This is a job description for the role of Product Manager from the Colorado Digital Service (CDS).
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Product Manager
This is a job description for the role of Product Manager from the Colorado Governor's Office of Information Technology.
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State of Colorado Guide to Accessible Web Services
A toolkit for State of Colorado employees to leverage to ensure all web services are accessible.
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Strategic Procurement, Contracting, and Budget Specialist
This is a job description for the role of Strategic Procurement, Contracting, and Budget Specialist from the Colorado Digital Service (CDS).
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Conducting Outreach for Benefits Cross Enrollment
This resource outlines strategies for cross-enrollment outreach, which can break down silos between programs and reach applicants who may be eligible for under-enrolled benefits programs.
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Balancing at the Edge of the Cliff: Experiences and Calculations of Benefit Cliffs, Plateaus, and Trade-Offs
This Urban Institute report explores the impact of benefit cliffs, plateaus, and trade-offs on families receiving public assistance, examining how changes in earnings affect access to essential benefits like SNAP, Medicaid, and housing subsidies.
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Learning From the Colorado Digital Service
Digital service (DS) teams across the public sector are working to improve how services are delivered to residents. These teams exist at all levels of government and are iteratively using data, technology, and human-centered design to reframe how residents interact with government.
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Proof Points for Human-Centered Benefits Administration
Code for America’s Integrated Benefits Initiative has been working in partnership with the State of Colorado to demonstrate how user-centered approaches lead to measurably better delivery of safety net programs. This article describes their work with the state of Colorado in simplifying how clients report common life changes that can affect their eligibility.