Library
Discover the latest innovations, learn about promising practices, and find out what’s coming next with best-in-class resources from trusted sources.
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Data & Analytics Specialist
This is a job description for the role of Data & Analytics Specialist from the Centers of Excellence.
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Customer Experience Specialist
This is a job description for the role of Customer Experience Specialist from the Centers of Excellence.
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Cloud Platform Lead
This is a job description for the role of Cloud Platform Lead from the Technology Transformation Services (TTS).
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Cloud Consulting Technical Lead
This is a job description for the role of Cloud Consulting Technical Lead from the 18F.
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Cloud Adoption Specialist
This is a job description for the role of Cloud Adoption Specialist from the Centers of Excellence.
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Chapter Directors
This is a job description for the role of Chapter Directors from the 18F.
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Artificial Intelligence Specialist
This is a job description for the role of Artificial Intelligence Specialist from the Centers of Excellence.
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Account Management Director
This is a job description for the role of Account Management Director from the 18F.
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Improving Unemployment Fraud Reporting with User Research
User research + design kit in for improving the UI fraud reporting experience, available in English and Spanish
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Data Sharing to Build Effective and Efficient Benefits Systems: A Playbook for State and Local Agencies
This playbook is designed to help government and other key sectors use data sharing to illuminate who is not accessing benefits, connect under-enrolled populations to vital assistance, and make the benefits system more efficient for agencies and participants alike.
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The NYC Opportunity Standard
The design system for NYC Opportunity's digital products. It is ideally suited for building catalogs of City services and online applications, providing simple and flexible CSS and JavaScript-based components and utilities for building user interfaces quickly and easily.
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Basic Income and Local Government: A Guide to Municipal Pilots
This guide consolidates learning and spotlights principles, insights, and emerging practices to guide municipal leaders and public-private partnerships interested in designing basic income programs that are ethical, equitable, rigorous, informative, and consequential for local, state and national policymaking.